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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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Link Financial, MBNA Full and Final.


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I defaulted on an MBNA Credit Card Debt in 2011.

 

It was sold to Link Financial in 2012.

 

It is showing on my credit file as owned by Link Financial.

 

I have been making a token payment monthly.

 

Reading the forums I see that settlement can possibly be made with a F&F.

 

I made a CCA request and received the signed loan agreement.

I made a SAR and reclaimed the charges back in 2011 before default (unable to work).

 

A family member has offered to gift me 25% of the total to settle it.

 

I want to check before I go ahead - am I doing the right thing looking at F&F ?

 

Should I proceed by making an offer to Link?

 

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you're not

forget it

why line a fleecers pocket

it wont improve your credit rating

and will only be marked as a a partial settlement

the rest WILL be sold on and any other fleecers can come after the rest for upto 6yrs as you've ack'd the debt again.

 

 

is the debt defaulted.?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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All references to a defaulted debt must be removed from your credit files after 6 years

has passed from date of default, whether paid off, paying now or not.

.

{the WHOLE ACCOUNT WILL VANISH, never to return}.

.

{however, this does not mean the debt itself is not still owed

consider a CCA request.}

.

This is so that someone who continues paying something

- even after 6 years from default

- should not be at a disadvantage to someone who pays nothing after default

and ends up with a clean file after 6 years.

.

NOTE: {the bracketed text is not ICO guideline but my advise]

 

 

 

 

............

 

 

you've already CCA'd

who said the CCA was enforceable?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I have not acknowledged the debt to Link, the payment is made to MBNA who as far as I know send it to Link.

 

Because when MBNA sold the debt I disputed that I was not given statutory notice and that part of the debt was unlawful fees so could not be sold, along with the lack of notice meant that my personal info and loan info should not have been passed to Link.

Ultimately MBNA did not resolve the complaint after many letters.

 

If there is no point once defaulted making an offer, is there anything that will change the negative info that goes on my credit rating monthly

 

Thank you for the info.

 

I did not know default record and account itself is removed from file after 6 years, I thought it was indefinite !

 

Does this mean Link will stop putting non payment markers every month?

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monthly calendar markers do not hurt you.

 

yes ofcourse it will ALL VANISH..read my posts..

 

right so you've never sent link a CCA request?

 

did you get the notice of assignment?

 

what you hold is immaterial

its what LINK as the CREDITOR hold!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Ah,

 

Yes I sent Link a CCA request, they provided a signed copy of loan agreement.

 

MBNA wrote stating they had assigned the debt to Link, Link also wrote stating MBNA had assigned the debt to them.

 

It seems there is no point making any partial offer to settle, so I should just carry on as I am, I can't raise the full amount !

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so all seems legit

its very rare for a 2011 CCa to be un-en...

 

doesn't matter if you could raise the full amount

the default is till there.

 

go use the gift on a holiday

much better use!

 

how much is owing and how much do you pay?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Pay a fiver a month, total £14k !

 

Original CCA is from 2000 an MBNA document, it's two sides with an additional 8 sides marked MB/98 in bottom left corner of exh of the eight additional pages which I assume means MBNA 98.

 

The gift is only available to sort the loan, so no holiday - but you've just saved good people burning money and stopped the collectors inflating their undoubtedly huge profits..

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scan up the CCA request to ONE PDF

 

 

follow the upload

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

sold a £14K debt

something wrong there

find it

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Docs there.

 

Looking at it realise that its a mish mash of three different docs from three distinct years.

 

Some of the conditions are simply missing while others contradict one another.

 

Will read up on agreements tomorrow because exhausted from this today..

CCA all docs received from Link FINAL - Copy.compressed.pdf

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98 set of T&C's mentions condition 8.8 on the agreement

there isn't one.

 

so they are NOT the correct original T&C's that came with the agreement.

 

page 2 of the PDF is NOT the back of the agreement

its the back of the old MBNA fold over card application form!

 

it mentions part 15 [wrongly that's nowt to do with holidays/charges]

 

and 9.1cash transaction int

and 14.1 cheques

 

neither right

 

sorry that's bog roll

and is a stitch up job from their filing cabinet.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

you've been cash cowed

 

 

how you ever thought that load of cut n paste was even remotely enforceable is beyond me.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

pers i'd stop paying

stuff 'em

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Yes, agree.

 

I could send an unenforceable letter using a template.

 

Or just leave it in their court after stopping paying.

 

Any idea what their normal response is to either option and what, if anything I should do?

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I would not be entering into pointless letter tennis

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

sure

might get sticky

but keep us informed.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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