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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Disabled people 'left behind in society', report finds


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Disabled people 'left behind in society', report finds

 

Disabled people in the UK are "left behind in society" and have "very poor" life chances, a report has found.

 

The study by the Equality and Human Rights Commission said progress towards equality in the past 20 years was "littered with missed opportunities."

 

Chantal Chaervey, from Suffolk, said she was left "almost destitute" by the costs of caring for her disabled son.

The government said it spends about £50bn a year to support disabled people.

 

READ MORE HERE: http://www.bbc.co.uk/news/uk-39458672

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There is a lot of truth in that report - I personally feel "left behind" in society myself due to Asperger Syndrome, dyspraxia, anxiety, depression and other things. I am talking about both now as an adult, and also 30 odd years ago when I was a child - 300 odd pages of medical notes were the proof of the pudding back then.

 

 

The fact that I am now in my late 30s and I am celibate because of my condition - I have had no chance of getting anywhere near a proper relationship and getting married - something that nearly all adults take for granted. Shouting is just as bad as whispering when it comes to letting people know about one's problems. Frustration is not the word. I now live in a suburb with a better standard of community spirit than in my old area, but my problems just let me down when it comes to friendships. Yes, I am "left behind", and I feel that I am still trying to keep up with people who are less than half my own age.

 

 

It is relevant as today's children with disabilities will become the adults of 20 or 30 years' time, and one has to look ahead to see the "big picture" of what someone like that will be like then.

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