Hi,

Just wandering if someone can give me some help please?

Purchased a vehicle (2011 plate) yesterday form a trader, advertised for £3695 (1 owner) but purchased for £3550 with 2 months warranty. Was told whilst inspecting the car that it was HPI clear and had no issues etc.

After purchasing the car I drove it home and checked the MOT records to find it had been in MOT 3 times in 1 year (all passed according to GOV website). As a consequence my partner carried out a HPI check on the vehicle and the mileage details were flagged due to mileage reports as below:

NAMA 23/06/14 = 7,451

RMI Mileage 17/04/14 = 7,176

RMI Mileage 29/05/13 = 6,388

RMI Mileage 22/05/12 = 2,209

BVRLA 8/6/11 = 9356 - 1 month after car was first used (24/05/11)

I spoke to the garage 3 hours after purchasing it.. they provided me with a whatsapp number so I could send them images of the HPI check. After an exchange of conversations via phone they have today informed me the vehicle went through MOT 3 times in 1 year (2014) due to number plate changes. They also state they carried out a HPI check and 5 registers were clear (stolen, Finance, Security watch, Insurance write off, Condition inspected) and not to worry about the discrepancy in mileage as that was likely due to a fault/ typo.

I'm very concerned about the car and its history and no longer want it as I feel it wasn't as described. I have not driven the car since I bought it home and it's still parked on my drive. It all seems very odd and would like to return it for a refund? Am I able to do so?

I've also relooked at the advert the trader produced which states ' all cars are fully inspected prior to sale' but makes no mention of HPI clear, even though this is what I was informed at the time?

Please help.

Yes. You can cancel for a full refund.

Hi,

Thanks for your reply. Is there a letter that I need to send them or simply ask for a refund?

http://www.which.co.uk/consumer-rights/advice/the-second-hand--car-i-bought-has-a-problem-what-are-my-rights

30 days under consumer rights act.

I don't think you can get a refund for an obvious typo - it's virtually impossible for this car to have covered 9356 miles between 24/5 and 08/06 of 2011. Its 15 days at 630 miles A DAY.

I would say the correct mileage was probably 935.6 on the trip meter!

If there's nothing wrong with it I can't see any reason for a refund, although they may well do so if you are unhappy.

No idea about needing 3 mots in a year for a plate change TBQH

Good luck

I don't think you can get a refund for an obvious typo - it's virtually impossible for this car to have covered 9356 miles between 24/5 and 08/06 of 2011. Its 15 days at 630 miles A DAY.

 

I would say the correct mileage was probably 935.6 on the trip meter!

 

If there's nothing wrong with it I can't see any reason for a refund, although they may well do so if you are unhappy.

 

No idea about needing 3 mots in a year for a plate change TBQH

 

Good luck

Hi,

Would I be able to request a refund on the basis of the MOTS? It all just doesn't stack up right.

Perhaps get in touch with vosa and get them to do a full report, then decide.