I bought a new car end of November 16 - taxed new car then for 6 months, tax for old car came out beginning of Dec 16 (which ran out 31 dec16) informed dvla by the online form that I had sold the vehicle and that I was cancelling the direct debit. I was promptly told they don't accept notification of sale online and that I had to send off the v5 which I did.

email 1

Thank you for your email received on 15/12/16. Your email reference number is 4013593.

It may help if I explain that your Direct Debit will be cancelled automatically once we have received your notification of sale. If the V5C Registration Certificate has now been returned, please allow up to 4 weeks to receive the acknowledgment letter. If you do not receive it within this time, please contact us again.

Please note that you may wish to contact your bank to request they cancel the Direct Debit for you in order to prevent any further payments from being taken.

I hope this information helps.

02 Feb. 17 I received a late penalty notice saying that I hadn't informed them of the notice of sale etc. so I replied telling them I had with their online form and received this reply:

email 2

Thank you for your email received on 2/2/17. Your email reference number is 4097600.

I can confirm our records show that you are still registered as the keeper of the vehicle mentioned in your email. As the standard turnaround time for the processing of a notification of sale is 4 weeks, I can only conclude that it must have gone astray in transit.

I am sorry, but we are unable to accept notification of the sale/disposal of your vehicle via email.

If you no longer have the V5C you will need to write to the address below quoting the registration number, make/model of the vehicle, the exact date of sale/transfer/scrapping and the name/address of the new keeper/motor trader/scrap dealer.

I sent a recorded delivery letter off explaining that I had sent the v5 off with the details of the new keeper and I didn't have them as they were on the v5 that I sent to them

again they replied saying I now have to pay £80 reduced to £40 if I pay it by 17th march 2017 as I didn't contact them saying I hadn't received acknowledgement of the sale of the vehicle.

I then decided to appeal the decision as I think its wrong on a couple of points

1 I sent off the V5 and posted it into a royal mail letter box and that they had concluded that it must of gone astray in transit.(see email ref no 4097600)

2 they (DVLA) had advised me to cancel the Direct Debit see (see email ref 4015393)

I received notification of the car being sold on the 14th march 2017

today I received this letter (see attachment) dated last Friday 24th march which I received fri 31st march giving me till the 3rd April to pay the reduced amount little bit of a short notice to consider my options considering I was working till 6 and the office is only open mon - fri 9 -5

surely if I pay the LLP am I admitting liability for the outstanding duty??? as they advised me in email 1 to contact the bank to prevent any further payment

I've read some on here and I see the dvla seem to use 1 case as an excuse for the consumer being responsible that they ensure that the documents arrive

I always believed that once a letter is placed in a post box it becomes the property of the royal mail so therefore how can I be responsible for it once it has been posted.

it seems that they are wanting a quick outcome before I look for answers

In a very similar situation with a car that's sat on my drive.

Other half sent off a SORN declaration to the DVLA by 1st class post, which they say that they never received. So they want to fine her £80 and keep sending demands for payment including from a DCA.

As far as we're concerned, we fulfilled our responsibility, so if the Royal Mail or the DVLA have lost the SORN declaration, that's not our problem. So they can whistle for their £80, they'll get it from my cold, dead fingers.

The problem is dragonfly, if they took you to court and you cant prove you sent it, theyd win. Thats why things like this need to be sent by recorded delivery or proof of posting.

A conspiracy theorist would say that its a nice little money maker for the DVLA.

In response to the initial demand. Which I still refute.

I have now received a letter requesting that I pay £80 with in 7 days from a dca ccscollect based in Surrey

I'm thinking it's not a demand it's a request that I pay so I'm gunna politely ignore the letter.

yep you ignore powerless DCA's they have no legal powers at aLL

they ARE NOT BAILIFFS.

its ALWAYS better to do anything live at the DVLA website now

re tax sorn the lot

you can do it online no need for any posting at all.

dx

Unless they have a warrant.

Are we really going to take on parliament?

Unless they have a warrant.

 

Are we really going to take on parliament?

if who has a warrant?

a DCA with a warrant [not possible anyway]

is a bout as useful to them as a chocolate teapot

still doesn't give THEM any powers whatsoever...

dx