Jump to content


  • Tweets

  • Posts

    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Gym agrees that I stop paying, then I receive a solicitor letter from ARC Europe


chaxxxi
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2574 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi people from the forum,

 

I am in a situation where I would appreciate assistance.

 

 

I am not a native speaker so apologies in advance for any mistake that might be in there!

 

I got into a one-year contract with a gym in July, consisting of monthly payments of 60 pounds;

 

 

in October I was accepted in a masters degree (which I had not applied for at the time I registered at the gym) in a foreign country.

 

 

I enrolled and left the UK,

but I left my bank account open and there was some money on it,

 

 

I did not hear from the gym until January,

when it turns out the money had been depleted and they had been unable to collect payment.

 

 

I immediately contacted the gym and asked if I could cancel on the grounds that I now didn't have a job anymore

(I had one prior to my enrollment but obviously had to quit) and wasn't even in the UK.

I assumed this would be valid as an unforeseen change of circumstances.

 

 

The person asked me for proof that I did not work anymore, so I directed her to my former HR.

I did not hear back so I assumed everything was well, and I stopped the debit from my account.

 

Two months later, another representative from the gym contacted me, notifying me that I owed two months.

I referred him to my prior emails, and he showed me an email the first person had sent me, which I had not seen, where she stated that since I had quit and had not been fired, I still owed the money.

 

 

I re-explained my situation, that I had no income now and was living in a different country, and the guy told me he understood, that he would put a note on my account and that I should notify him of when I would be able to make payment again.

 

 

I told him next October (as my masters will be finished and I will have a job -hopefully), and thanked him for his understanding.

I assumed everything was fine.

 

Then last week my former roommate told me I had received a letter from ARC Europe

(I asked her to open it in case it might be something administrative I had overlooked).

 

 

Though I am two months late (120 pounds) and have gotten an email from the guy at the Gym that I would be able to resume payment later, a "J. Turner" requests I pay 299 pounds within ten days or he may go to court.

 

Now I know this is more or less typical behavior from solicitors, but I don't really understand why they would come after me after the guy at the Gym emailed that I was fine, and why they'd ask for 299 pounds.

 

What do you think of this situation? What is my best course of action, considering I will probably not be coming back to the UK in the near future, even after my masters?

 

Thank you!

Link to post
Share on other sites

Simple.. .Ignore...

ARC Europe dont do Court... :)

 

Stop worrying about it :)

 

If you are out of the country then its tough luck for them.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

Link to post
Share on other sites

Hi Chax and welcome to CAG

 

1. Please tell us what gym this is about.

 

2. Did you join in July 2016 ?

 

3. What country are you in now ?

 

Read other threads here and you'll see that gyms don't take court action. Their admin companies often threaten court action as part of their collection activity but they don't actually do this.

 

Stop replying to all demands. Don't phone or email anyone anymore.

 

It's good that you continue to hear from your former room mate so you know what ARC is up to.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi Chax,

 

Firstly, ARC are not solicitors - they are debt collectors but that does NOT mean you owe them any debt at all !

 

If you are sure you will continue to be told of all letters sent to the address, that's fine.

 

If you think your room mate may move or not tell you about letters, you need to give ARC and the gym your current address. This is important so you always know what ARC are doing. If they know you are NOT seeing the mail regularly, they can take advantage and take court action that you don't know about. That could affect you if you come back to the UK.

 

Don't rely on anything told to you in a phone call. Unless you had an email from the gym or ARC that you owe nothing more, ARC will continue to seek payments. In your first post you say 2 things :-

 

......... and have gotten an email from the guy at the Gym that I would be able to resume payment later ........

 

I don't really understand why they would come after me after the guy at the Gym emailed that I was fine .........

 

You need to understand 3 things :-

 

1. You had the right to cancel when you left the country. All you owed was 1 month's fee for the notice period, nothing more.

 

2. You did NOT have to start paying gym fees again if you returned to the UK.

 

3. Whether the gym or ARC told you they would wait for you to pay when you could afford it, you did not have to pay them anything !!

 

Let us know if you will definitely know what demands ARC send you.

 

:-)

Edited by slick132
  • Haha 1

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • 2 weeks later...

Hello!

 

I followed the advice and did not respond, predictably I received another letter.

 

The letter says that since I have not paid,

they "could now take steps to prepare a County court claim against me for recovery".

 

 

They say the claim "can be prepared in 14 days after the date of this letter", and that they would then pass the claim to their Solicitor for issue, which would entitle their client to claim interest under the County courts act 1984 at the rate of 8%, in addition to 85 pounds of court fees and Solicitor's costs.

 

They then say if a claim is issued and I don't pay, the client could apply for a judgement against me, which, if unpaid, could affect my credit rating for 6 years. (I think I read somewhere on the forum that credit ratings did not take gyms into account due to the shadiness of their practices, but I could be wrong).

 

They conclude saying how I can pay and telling me I should seek advice from the debt advice organisations they reference, which I'm pretty much assuming to be them.

 

What's the best course of action? Ignorance still?

 

Thank you for your help :)

Link to post
Share on other sites

silly willy waving.

 

 

a CCJ would appear on your credit file

but as no gym done so in more than 5yrs...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi Chax,

 

Read the last 3 sentences of my post #3 and points 1, 2 and 3 of my post #5.

 

Nothing has changed and the action threatened will not be taken.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...