Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


+ Reply to Thread
Results 1 to 11 of 11
  1. #1
    Basic Account Holder Nysia Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Dec 2006
    Posts : 10 (0.00 post per day)

    Default Gymbox 6 month contract [problem]

    Hi,

    I'm hoping for a bit of advice in regards to an issue I've had with Gymbox and now ARC.

    I joined Gymbox at the end of January'16. I was chased by the 'sales guru' to pay in Jan to qualify for the no joining fee offer in that month only. However, I was unable to get to the gymicon until Feb 11th to sign the contract. Verbally (stupidly!) I was assured that this wouldn't impact the terms of my membership.

    According to Gymbox's terms and conditions the minimum term of all monthly memberships starts as of the 1st day of the first full calendar month, so therefore I believed my membership should start on 1st February and last to 31st July, if I gave notice by the end of June.

    However when I gave notice I received an email saying that my contract start date was the 2nd of February and 'As per our terms and conditions the minimum term of all Monthly Memberships starts as of the 1st day of the first full calendar month. For example: Your membership starts on 2nd February 2016, the minimum term would begin as of 1st March 2016'.

    When I looked at my contract I did find the start date had been captured as 2nd February, despite having email communication to confirm I was able to use the gymicon from 28th Jan. To me this is a total [problem] to increase the membership period, but clearly I have signed a contract and not noticed the start date.

    Gymbox have now referred this to ARC, who require 112 (the 77 monthly charge plus their adminicon). I have sent them the initial emails confirming I was joining on a January offer and that I was able to use the gym prior to Feb 2nd, however they have just sent me a copy of my contract and threatened me with court.

    I understand from reading other threads that they have no power to do this and I'm happy to ignore them, but I really don't want to negatively effect my credit rating. This also seems incredibly unfair and underhand of Gymbox, but are they legally in the right?

    Thanks in advance for any advice you can give me on how I should handle this situation.


  2. #2
    Site Team slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Feb 2007
    Posts : 27,970 (7.46 post per day)

    Default Re: Gymbox 6 month contract [problem]

    Hi Nysia,

    Reply to the gymicon by letter offering to pay the 77 gymicon fee but refuse to pay any adminicon fee which is an unenforceable penalty.

    Tell them the offer is valid for 14 days only, after which it'll bee withdrawn.

    Let us know how they reply and ignore all comm'ns from ARC completely, despite their silly threats.



    We could do with some help from you

    PLEASE HELP US TO KEEP THIS SITE RUNNING
    EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS




    Please give something if you can. We all give our time free of charge but the site has bills to pay.

    Thanks !
    Follows
    0
    Following
    0

  3. #3
    Basic Account Holder Nysia Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Dec 2006
    Posts : 10 (0.00 post per day)

    Default Re: Gymbox 6 month contract [problem]

    Thanks for your quick reply Slick. So you do think I will need to pay the 77 to Gymbox then?

    I have only been communicating via email, but I've seen you advise postal letters. Will it be adequate to write to the person who I was in communication with prior to the referral to ARC via email?

    Thanks


  4. #4
    Site Team dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Dec 2006
    Posts : 101,338 (26.62 post per day)

    Default Re: Gymbox 6 month contract [problem]

    Offer it, doesn't mean they'll take it as they greedy beggars.

    PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS
    Click Here To Make A Donation
    If you want advice on your thread please PM me a link to your thread
    my views are my own...seek legal advice if necessary
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by phone alert the siteteam
    DX RIP Martin3030
    Follows
    0
    Following
    0

  5. #5
    Site Team slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Feb 2007
    Posts : 27,970 (7.46 post per day)

    Default Re: Gymbox 6 month contract [problem]

    Hi Nysia,

    Write to the gymicon as advised. ARC will be uninterested in anything other than getting money from you. That's why I suggest a written letter to the gymicon.

    Make the offer as suggested and let us know how the gym replies.

    Based on what we've seen of other gyms and adminicon Co's, 77 would be a cheap get-out for you but they'll probably turn it down, being too greedy.



    We could do with some help from you

    PLEASE HELP US TO KEEP THIS SITE RUNNING
    EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS




    Please give something if you can. We all give our time free of charge but the site has bills to pay.

    Thanks !
    Follows
    0
    Following
    0

  6. #6
    Basic Account Holder Nysia Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Dec 2006
    Posts : 10 (0.00 post per day)

    Default Re: Gymbox 6 month contract [problem]

    Hi,

    I understand the logic of writing to Gymbox and not ARC, however I do not feel that I owe the additional 77.

    I joined Gymbox,
    paid the first installment and had access to the gymicon, from 28th Jan.

    I chose a 6 month contract for a reason,

    however Gymbox purposefully changed the date on the contract to 2nd Feb as according to their T&Cs this means my membership started on 1st March
    - over a month after I actually joined and my membership was a January offer!

    This effectively creates a 7 month contract, which seems both unfair and false advertising.

    Clearly I did sign the contract though,
    do you think it would be acceptable to offer to pay half the months' fee, as a compromise?

    Also if I was to ignore them what is the worst that can happen?

    Thanks again


  7. #7
    Site Team dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Dec 2006
    Posts : 101,338 (26.62 post per day)

    Default Re: Gymbox 6 month contract [problem]

    if you ignore you'll get scary letters from a fake/tame solicitor
    then eventually it will go dead.


    no gymicon has done court in +5yrs


    they wont accept the offer anyway.

    PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS
    Click Here To Make A Donation
    If you want advice on your thread please PM me a link to your thread
    my views are my own...seek legal advice if necessary
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by phone alert the siteteam
    DX RIP Martin3030
    Follows
    0
    Following
    0

  8. #8
    Site Team slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Feb 2007
    Posts : 27,970 (7.46 post per day)

    Default Re: Gymbox 6 month contract [problem]

    Hi Nysia,

    Our advice is based on many years of experience dealing with these clowns.

    Follow our advice, or not, It's really up to you.



    We could do with some help from you

    PLEASE HELP US TO KEEP THIS SITE RUNNING
    EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS




    Please give something if you can. We all give our time free of charge but the site has bills to pay.

    Thanks !
    Follows
    0
    Following
    0

  9. #9
    Basic Account Holder Nysia Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Dec 2006
    Posts : 10 (0.00 post per day)

    Default Re: Gymbox 6 month contract [problem]

    Hi,

    I wrote to gymbox and offered to pay 50% of the months fee, however they emailed back saying I need to pay the full amount (77) excluding ARC fees.

    dx100uk - you have recommended ignoring them, which I am happy to do, as I do not believe I owe this money. You have said no one has ever gone to court, but can it affect my credit rating?

    Thanks for all if your advice, I really appreciate it.


  10. #10
    Site Team dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Dec 2006
    Posts : 101,338 (26.62 post per day)

    Default Re: Gymbox 6 month contract [problem]

    Nope

    PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS
    Click Here To Make A Donation
    If you want advice on your thread please PM me a link to your thread
    my views are my own...seek legal advice if necessary
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by phone alert the siteteam
    DX RIP Martin3030
    Follows
    0
    Following
    0

  11. #11
    Site Team slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132 Highly authoritative slick132's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Feb 2007
    Posts : 27,970 (7.46 post per day)

    Default Re: Gymbox 6 month contract [problem]

    gymicon cases have not been reported on CRAicon files since 2011 when The OFT took AMSL to court and AMSL lost.

    If you offered to pay anything, you should have offered 77 to settle the matter and you can still do this by writing one last time to the gymicon.

    Or simply ignore all demands from now on. No successful court action has been taken by ARC in many years, at least not a CAGicon case !



    We could do with some help from you

    PLEASE HELP US TO KEEP THIS SITE RUNNING
    EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS




    Please give something if you can. We all give our time free of charge but the site has bills to pay.

    Thanks !
    Follows
    0
    Following
    0


Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
We use cookies to personalise content and ads and to provide social media features. We also share information about your use of our site with our advertising and analytics partners. See details