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Royal Sun Alliance - Be aware if your hit by a vehicle insured by them


jdmave
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Hi All,

 

Just a word of advice.......

 

If your ever are unfortunate enough to be hit by a driver insured with Royal Sun Alliance, Please make sure you DO NOT LET them try to resolve it even if they admit full liability.....

 

Our parked car was hit by a RSA Client and you wouldnt believe the hassle we have had and is still on going......

 

* Failed to provide a loan vehicle due to various reasons (staff shortages / Needing to see the original cover note before letting you take car away but they couldnt confirm details of loan vehicle until we got to their pick up point, which meant you couldnt arrange cover note in advance so no chance of having the original when you collected the car...........)

 

* Returned our car after 12 days with more damage than when they collected it - RSA cant explain what happened??.

 

* Returned the car after another 3 days , 90% repaired but still not perfect - refused to let them have a 3rd attempt (Arranged proper repair ourselves and done in 1 day and looks like new again).

 

* Total losses for the period was £2312 but only offered £650 in compensation..

..., now going to legal dispute (lucky we had legal cover).

 

* Refusing to supply documentation in respect of what work had been carried out on our vehicle.

 

my advice is if your unlucky enough to be hit by a vehicle insured by Royal Sun Alliance DON NOT LET THEM REPAIR IT...

....., USE YOUR OWN INSURANCE COMPANIES 3RD PARTY CLAIMS PROVIDER.....

 

Regards

 

Jdmave

 

 

NB Please pass onto your friends / colleagues as wouldnt want anyone else to have to have the same experience

Edited by jdmave
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see if you can get compo of of the insurance ombudsman???

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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my advice is if your unlucky enough to be hit by a vehicle insured by Royal Sun Alliance DON NOT LET THEM REPAIR IT...

....., USE YOUR OWN INSURANCE COMPANIES 3RD PARTY CLAIMS PROVIDER.....

 

Regards

 

Jdmave

 

 

NB Please pass onto your friends / colleagues as wouldn't want anyone else to have to have the same experience

 

Who chose the garage, was it RSA or you?

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