Hi,

Today my partner received a letter from Lowell's Finance telling her she owed a very large amount of money on a Littlewoods account. She has had a Littlewoods account in the past but it was paid up and closed about two years ago.

So now we are left in a weird position, this money has accrued and we haven't had any post about it before now, from Lowell's or Littlewoods. We can't remember any log-in information, and when we try to recover the forgotten password with my partners email, it tells us there is no account existing with that email address.

We don't know if it's some kind of mistake, or we have been the victims of fraud for over a year. But it's definitely not us that have used this account, and now I'm worried that we have been left with a bill and our credit affected because someone else has opened a Littlewoods account in my partners name. Any advice would be much appreciated.

Your partner should phone Littlewoods and after providing basic identity information, they should be able to confirm whether there is a debt in her name. If there is no debt in her name, then ask for confirmation of this to be sent in writing. If there is any debt, then ask for statements of account.

Your partner needs to get to the bottom of this with Littlewoods as Lowell do eventually issue court claims. If you get on to this now, you can start to deal with it.

There is a chance that this is a mistake and your partner has been mixed up with someone else. It happens all of the time.

Come back, once you find our more info.

http://www.consumeractiongroup.co.uk/forum/showthread.php?387363-You-know-nothing-of-the-Debt-Prove-It-**Updated-21st-April-2014**

edit to suit and fire it off

meanwhile check your credit files and see if its listed.

I would assume that Loweels refer to an account number in their letter ?

Do you recall your wife's account number ? old statements ?

Andy

get her credit file first...

don't go sending random letters

simply invites letter tennis.

another factor might be if you've moved in recent years?