I recently sent a claim form to reclaim the PPI and other charges that I had with House of Fraser store card which then belonged to GE.

Santander now deals with it, and after many letters they have agreed to send me the refund. However, the letter is about 4 pages, and it says I cannot claim interest charges and other charges because of the time limit. I know it was from 1999-2009 and it has been a long time. If I were to send the letter can someone have a look at it please. They said some money was refunded, but I cannot recall as it has been a long time. Also mentioned about the second account I cannot recall that either.

They offered me full and final offer of £161.75. I know the PPI amount was only £2.00 or less at the time, and I remember cancelling it sometime ago. Does this amount sound right.

Thanks

No idea without data

Sorry for the delay. Trying to get my scanner working and will post it all later.

Hi DX -I managed to scan it and I hope you can read it. It is not very clear.

I found a statement for the 4/11/99 and cannot find any other statements. So have not done the spreadsheet. The first PPI charge was £1.69. So it was not much.

Sending the letter from Santander for your perusal. It seems ok. I cannot remember having two accounts though.

Please let me know what you think.

Many thanks

it sounds right

OK - many thanks.

PPI - Refunded by Santander for the House of Fraser card. They got confused with the two accounts that I had and now dealing separately hence the delay in responding. Full and final payment £178.00.

Now they are dealing with the loan account that I had with First National Tricity.

So there is still hope for anyone wishing to pursue their claims. My claim went back to 1999.

good news

don't forget to donate..

dx

good news

don't forget to donate..

 

 

dx

Will do later.

Thanks DX for your help.