Hi all

Hoping for some advice. I recently returned my Peugot 208 following the end of my PCP agreement. The car was well looked after and unmarked inside and out with the exception of two small stone chips on the bonnet. Mileage was well under.

On the day the car was collected, I was there in person, the inspector went through it with a fine tooth comb, checking everyting off. The weather was dry and sunny so any marks would have been visible. The inspector actually stated that the car was in perfect condition and the best he had seen. He took photographs of the stone chips and logged them and I signed to say that I agreed with what he had found. I asked him at the time where he was taking the car as it was quite late on a Friday afternoon. He said that he was taking it home for the weekend and then taking it in on Monday.

Surprise, surprise a week later I receive a letter from RMS Receivables indicating that there were dents on both front doors and that there was a charge of £50 to pay for the damage!

This is absolutely not the case. There were no dents or any other damage on that car other then the 2 small stone chips when the car left me.

I have emailed both RMS and Peugeot Financial Services today to say that they are wrong, there was no damage other than what I signed for and suggested that if there was damage they should speak to the inspector who collected the vehicle as he took it home for the weekend and that there was no damage when it left me.

I have told them that I reject this claim in its entirety and ask them to confirm this.

I haven't received anything back from them as yet, but I'm not expecting them to say "Oh sorry our mistake". I flatly refuse to pay this out of principle. If there was damage then fair deal but there was not!

Does anyone have any experience of dealing with these people and any idea what I can expect next please? Any advice would be gratefully received.

Thanks

Jan

they are well nown for doing this

you make them prove the dents were there on uplift

and that they weren't there when you 1st got it

rms are a dca

and can be ignored

they are not bailiffs

https://cse.google.co.uk/cse?cx=partner-pub-0964707606882478:652l7hswbgv&ie=UTF-8&q=RMS+Receivables&sa=Search+CAG#gsc.tab=0&gsc.q=RMS%20Receivables&gsc.page=1

Thanks Dx100uk

They definitely weren't there when I first got it as it was brand new car. They definitely weren't there when he collected it and I know that they have no photographs of it at collection as I was there the whole time and he only took images of the two small stone chips.

I'll wait and see what they come back with and then I'll ask them to send me the evidence.

I'll keep the thread updated with any developments.

Thanks again