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Sold a car with multiple faults - Select Motors Slough


Dan.4
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I purchased a BMW 530D M Sport back on the 18th December 2016,

I've had numerous problems with the car

 

phoned up to ask for a refund/repair which happened to be on the 30th day of ownership.

The trader has refused,

 

I then wrote a detailed email listing faults and the Consumer law act 2015 (I can forward on if needed),

I also sent this via guaranteed royal mail delivery letter,

 

I had no reply for 12 days

I phoned the garage,

he's offered to have a look at the exhaust manifold but nothing else,

I've asked for this in writing on the 31st January and haven't received anything - I did record the call.

 

I've now had the car checked over by a BMW specialist local to me which cost £57 inc VAT to find out there are more fundamental problems with the car.

 

I have had to keep using the car due to work, having a 6 month old son the use of a car is needed.

 

The vehicle was advertised as having 125k miles, when purchased it had 129.5k, it's nearly on 131000 now due to use.

I have also still not received the logbook.

The car is also due a service when I was told it had not long had one, done by themselves priced at £130 +VAT from BMW.

 

I've already had to replace some serviceable parts.

 

Below is a list of problems:

Exhaust Manifold Leaking fumes into the car.

Oil Leak

Windscreen wiper linkage has only 1 bush not two, thus making the wipers ineffective and damaging the paintwork on the bonnet and not secure.

Parking sensors have a fault, (PDC Failure)

Clunking from suspension and car pulls to the side when going over bumps.

 

Inspection from BMW specialist:

Engine Oil Leak,

EGR Valve Pipe Blocked off with a screw

Oil Leak on Gearbox

Steering Rack noise

Read PDC Failure

Exhaust manifold blowing

 

Hope to hear back from you ASAP to finally get my car sorted.

 

Best regards,

Edited by dx100uk
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Hi Dan...

 

Welcome to the CAG...I have moved your thread to the appropriate forum...Garage Services ..please continue to post here to your thread.

 

Regards

 

Andy

We could do with some help from you.

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Well I would of assumed it obvious why we all use alias on a public forum....name changed to Dan.4

 

May serve you well to read the Forum Rules.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?9-FORUM-RULES-Please-read-these-before-posting(3-Viewing)-nbsp

 

Also what is the name of the Garage/area that this is in connection with ?

 

Andy

We could do with some help from you.

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Thank you, will have a read now.

 

The garage is :Select Motors

Location: Slough

 

Have recently found out theyre trading under another name too, Bath Road Sales.

 

Edit:

Price paid: £5450

Model: 530D M Sport

Age: 56 Plate

Edited by Dan.4
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Which App ? There is still protection for purchases using this method subject to which bank you use.

We could do with some help from you.

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Barclays Pingit - I phoned them and they said there is no cover unless chip and pin was used as it's VISA that provide the charge-back service rather than the banks themselves.

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https://www.help.barclays.co.uk/faq/pingit/using-pingit/chargeback-scheme.html

 

Appears so...but its a very insecure method of making a purchase like this from what I gather its an app to use between friends ?

We could do with some help from you.

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Nope, it's 'online banking' through your mobile app - perfectly safe and you have the same rights.

 

Except charge back...

 

The only way left to pursue them is either through the following...

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?440-The-Consumer-Rights-Act-2015

 

Or instigating a court claim against them in the small claims court once you have exhausted all complaints procedures.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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You cant chargeback unless you've used chip and pin - According to Barclays

 

I know thats why I stated except for charge back you stated ......

 

" Nope, it's 'online banking' through your mobile app - perfectly safe and you have the same rights. "

 

So you have no rights with regards your Bank.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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  • 8 months later...

you cant pm

start a new thread

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 months later...

the original thread is more than 1 yrs old

go start a new thread

this thread is now closed as newbies keep bumping it.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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