Jump to content


Acenden


nigrob
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1442 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Then you must send a SAR request to SPML to get all the info they have.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Click Here To Make A Donation

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

Link to post
Share on other sites

  • Replies 106
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

You should send it to SPML but include Ascenden as agents for their mortgage administration.

Make sure you include the £10 fee and a cooy if your council tax bill to provide a means of identification and proof of address.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Click Here To Make A Donation

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

Link to post
Share on other sites

If SPML play silly and say tgey cant provide info from ascenden then worst case scenario is you have to send 2 SAR's, 1 to each.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Click Here To Make A Donation

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

Link to post
Share on other sites

  • 1 year later...

Could I ask if anyone knows the correct postal addresses for both Acenden & SPML to send the SARs to?

Also, has anyone had any recent luck with reclaiming unfair charges etc from SPML recently?

Link to post
Share on other sites

check the FCA register

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Also, has anyone had any recent luck with reclaiming unfair charges etc from SPML recently?

 

If you go to the FOS, remember that the assessors are trained to throw most of the complaints out. When a FOS assessor does that to you, you write back and say that their response is not acceptable and that you want your complaint to go to an ombudsman.

Link to post
Share on other sites

Having read the SAR guide I see that there is no longer a requirement to send £10 for the request but the organisation may charge me for the information at a fee that they dream up.

Would I be better sending the SAR with a £10 PO to see if they decide that a higher charge is required or they return the PO with the information that has been requested.

Also,

As it is a joint Mortgage and always has been do I need to send the request in both names signed by both parties or two seperate requests for both people?

Link to post
Share on other sites

no its free

 

both sign same sar

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

sar is about info the pers hold on you

nothing to do with any account numbers as such

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi,

 

Just completing my letter and would like advice on the following:

Please supply me with copies of all the data which you hold on me in relation to any matter and in any form and for any period of time.[now go read post 3 of the sar thread on what info to put to ENSURE you get ALL the info you need - dx]

 

Is there another SAR thread to look at?

Link to post
Share on other sites

no read all the posts in the thread that you got the template from

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Do you mean this from the first post in the thread ?

 

Notice that this letter is a request for disclosure of personal data confirmation that your data is being processed and the purposes for which it is processed

information as to which third parties the data has been shared with

Information as to how the data was acquired

information as to any automatic processing of your personal data in relation to decision-making or suggested decisions

interpretation of any codes or shorthand used in relation to your personal data

Link to post
Share on other sites

it should read post 2 dunno who changed it but ive removed it now.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

ok, so do I just add the detail below then attach a copy of council tax bill or just the bold line

 

 

Notice that this letter is a request for disclosure of personal data confirmation that your data is being processed and the purposes for which it is processed

information as to which third parties the data has been shared with

Information as to how the data was acquired

information as to any automatic processing of your personal data in relation to decision-making or suggested decisions

interpretation of any codes or shorthand used in relation to your personal data

Link to post
Share on other sites

You dont add anything

Just send the sar

With ctax copy

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • dx100uk changed the title to Capstone Eviction looming
  • 7 months later...

Hi, 

Now that I am free from Acenden after many years of pain I have sent them a SAR to calculate the charges that were added to my account over 15 years or so.

  Today I received a reply saying that they could not verify my identity as no signature was on the request to match with their records.

Do SAR’s need to be signed?

 

The letter also has the details of Kensington Mortgages as the data protection office which confused me as I was unaware that my mortgage was with Kensington.

I took the mortgage out with SPML so I would have thought that they would be the data handlers not Kensington.

 

Could anyone advise please.

 

Nic

 

 

Link to post
Share on other sites

  • dx100uk changed the title to Acenden

Hi,

Now that I am free from Acenden after many years of pain I have sent them a  SAR to calculate the charges that were added to my account over 15 years or so.

  Today I received a reply saying that they could not verify my identity as no signature was on the request to match with their records.

Do  SAR’s need to be signed?

 

The letter also has the details of Kensington  Mortgagesas the data protection office which confused me as I was unaware that my  mortgage was with Kensington.

I took the  mortgage out with SPML so I would have thought that they would be the data handlers not Kensington.

 

Could anyone advise please.

 

Nic

Link to post
Share on other sites

Topic moved to the appropriate forum .....Mortgage companies 

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...