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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Jeremy Hunt and A&E Targets


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Is it really a question of more funding required or better management of the funding the NHS already receives.

 

 

I believe when more funding is given - the top tier of administrators seems to increase, but the front line staff doesn't ?

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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It is my belief that more and more people are using A&E as an out of hour GP service - or when they cannot get a GP appointment in good time - but where the issues are not 'emergencies'

 

I've heard that too, CB. Also that people call ambulances for reasons that are completely non-urgent and deprive seriously ill people of help.

 

HB

Illegitimi non carborundum

 

 

 

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It is my belief that more and more people are using A&E as an out of hour GP service - or when they cannot get a GP appointment in good time - but where the issues are not 'emergencies'

 

I've heard that too, CB. Also that people call ambulances for reasons that are completely non-urgent and deprive seriously ill people of help.

 

HB

 

 

Just recently there was a TV company that followed an ambulance crew for a documentary. It was gob smacking what some people called an ambulance for - someone was drunk and couldn't find a taxi - so dialled 999 instead !

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I think the 4 hour target was set taking into account all categories of patients that turn up at A&E. They would have discussed all the different issues they faced and how an A&E unit should function.

 

I can remember breaking my ankle along time ago (0ver 30 years ago) and waiting in A&E for about 3 hours. My ankle was broken and twisted, with a swelling the size of a small football. Because i was not bleeding and there was no bone exposed, then i was not a priority. While i was there, people with life threatening issues and/or losing blood were the priority. Eventually i was seen, taken to be x-rayed, then seen two consultants and operated on, returning home with massive plaster on in the evening. So probably i spent something like 8 hours in the hospital.

 

I have read that many A&E units have a filter system, where they have a GP or Nurse that deals with more minor issues, leaving only those people who need emergency treatments.

 

I can see the point in changing scope of 4 hour target, but it does move the goalposts. I get the feeling that the current government don't want measures that can be compared with previous governments or services in Scotland or Wales. They have changed or removed other target measures.

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Well now, I have just watched a BBC programme, Hospital. It will be on again next week, so watch it if you can.

 

 

We simply do NOT have enough beds - this week focussed on 3 patients - Trust site manager and top Consultants had to literally play god with one spare ICU bed. One patient being ambulanced from Norfolk with an aneurysm - 2 cancer patients waiting for operations. Whole teams of specialist surgeons waiting to see if any one can be moved from the ICU in order for them to be able to operate on their patients. One of the patients had to be sent home after waiting 6 hours. The surgeon and his team also wasted a whole day. Heart breaking.

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5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Well now, I have just watched a BBC programme, Hospital. It will be on again next week, so watch it if you can.

 

 

We simply do NOT have enough beds - this week focussed on 3 patients - Trust site manager and top Consultants had to literally play god with one spare ICU bed. One patient being ambulanced from Norfolk with an aneurysm - 2 cancer patients waiting for operations. Whole teams of specialist surgeons waiting to see if any one can be moved from the ICU in order for them to be able to operate on their patients. One of the patients had to be sent home after waiting 6 hours. The surgeon and his team also wasted a whole day. Heart breaking.

 

Not being political, but go back say 6 year or longer and the NHS was seemingly in a better position. Yes they had problems in some Hospitals such as mid Staffordshire, but in such a big organisation you will always have problems.

 

I thought the whole idea of the reforms brought in by Andrew Lansley 'heath & social care act' was to help the NHS become more efficient and able to manage its resources. The Government have tried to make savings to reduce the rate of spending increases needed, but i wonder whether doing this at the same time as increasing number of patients is wise. I think i read that more than 30 NHS trusts have large deficits, so the extra money Government spends just goes to pay off debts in the system.

We could do with some help from you.

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A few days before Christmas after being checked by the paramedics I was rushed to the Royal Worcester hospital and put straight into a bed in A&E and attended to by a doctor within minutes. Once I was stabilised I was placed on a trolley and put in the corridor along with a number of other patients some of whom were intoxicated. I was checked on by a doctor on more than one occasion and then taken into a small room on my own where I was checked again.

Eventually after a couple of hours I was sent on my home mainly because I did not want to stay over night at the hospital. I have nothing except praise for the way the doctors and nurses treated me and the Royal Worcester s supposed to be the hub of all the issues!

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