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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nhs storage


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As part of my care plan, while I am a hospital patient, I am considering placing my belongings into storage. I belive these may be more secure as they don't need to be moved to allow domestic staff and or the landlord access to my spare room. My belongings will not need to be moved if they went into storage.

 

I am wondering as I will be able to qualify for 7 aftercare and free hospital treatment, Should I be paying for storage or asking the NHS to pay?

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If you belongings are damaged by care staff or the Landlird : they should be insured, so claim off them.

 

I don't think the NHS will pay for storage of your home possessions (nor do I think the NHS should hold that responsibility, either!).

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Thanks for that

 

The terminology quote the room next door. End quote is basically an example.

 

I am not sure on its exact wording. Am I right in thinking they need to provide an exact copy or the original of the document (the disclaimer).

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Why do they need to be moved at all? If you aren't vacating your room why can't they be left in your room and anyone needing access to your room is liable (insured or otherwise) for any damage they cause.

 

If you are being asked to sign a disclaimer, I can't see how anyone can offer reliable advice as to the effects of that disclaimer without knowing what the disclaimer says.

 

As for you asking "Am I right in thinking they need to provide an exact copy or the original of the document (the disclaimer)." ; if you haven't already signed it, it is what you sign that matters.

However if you are already asking for them "to provide an exact copy or the original of the document" makes it sound like you have already signed something!

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