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...that leaks fae places over all...

No action required...just a cautionary tale....:violin:

 

No Honour

 

Waited over a fortnight for them to come and fix a small leak from the tank.

 

 

Said the warranty was null and void due to a small hole drilled in the back to accommodate fitting.

Even though this was nowhere near the fault and had nothing to do with it

ie it wasn't what caused the fault.

 

 

The shower was faulty and it wouldn't have mattered a jot how it was installed as the internal part was leaking from the heating tank (the other end from the drilled hole)

 

 

The mans attitude from entering the house to leaving was bordering on rude.

He told us that he wouldn't charge for the visit which is the only thing in his favour.

 

 

We were told to go for a Mira as it was a quality shower,

shame we weren't warned that they have reliabilty issues as well as poor customer service

and will do anything to get out of honouring their guarantee.

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When you buy a Mira product, the comprehensive and unrivalled support from our first class customer service team comes as part of the package. Our UK and Irish based contact centres are on hand to answer your query. You can also visit our Frequently Asked Questions as information there may help resolve your query.

 

UK calls cost 7p per minute plus your phone company's access charge.

 

UK:

 

0844 571 5000 or 01242 262888

Monday 08:00 - 17:30

Tuesday 08:00 - 17:30

Wednesday 08:00 - 17:30

Thursday 08:00 - 17:30

Friday 08:00 - 17:00

Saturday 08:30 - 13:00

Sunday Closed

 

ask them for "The Unrivaled Support" element of their statement and inform them of the so called repairman's actions!

:mad2::-x:jaw::sad:
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