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Hastings/Albany/Helphire/Principia Law raised a claim where i am the claimant for Hire Car Costs


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I'm glad to see someone else has mentioned this on here, though not as glad as I might have been a few months ago to have seen it –*I'm in a near situation , albeit via Hastings.

 

Passed onto Albany when, after being hit by a third party with the amount of damage virtually guaranteeing the car, an 2002 Ford would be a write off,

 

I asked Hastings about a courtesy car –*Albany were too happy to help and said I needed to check a few documents online and once signed they'd be able to send a car, albeit a hire car, though they were at pains to point out that it wouldn't cost me anything and that anything about fees on the documentation I should avoid as it wouldn't apply.

 

that done i was passed onto Helphire who arranged for a 2015 Vectra to be delivered. Only kept the car two weeks as I bought a new car then and cancelled the hire car which was then picked up. Seemed like the end of the matter.

 

However after Albany saying in October they were submitting the costs, just over £950, to the third party insurers, the third party insurance have refused to pay so Albany then instructed Principia to act and get the money back and have issued a county court claim, with myself named as claimant and third party as defendant.

 

They sent a questionnaire about the accident and whether there are other cars I could have used or if I have credit cards before sending out the county court form.

 

As with the OP I have an insurance policy which indemnifies me against the third party not paying up (including, presumably, losing the case in Court), but that does rely on me cooperating with Albany in recovery of the costs.

 

Stressed doesn't begin to cover it, it's one of those "had I known then" situations really....

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Bob, sorry to hear of your only-too-familiar tale. I had the indemnity policy too, and I had sort of assumed it would cover me against even losing the case in court, but I don't know if they can get out of it by accusing you of lying when "signing" the online agreement. The third party's solicitor went down various routes of defence, including requiring me to produce 6 months worth of CC and bank statements. When that one didn't look like it was going to stand up in court, they tried to claim that the contract wasn't binding, as there was no evidence I had signed it, until Albany produced a digital footprint of me having done so.

I don't know how much of a foregone conclusion the out-of-court settlement is in this type of case, but it's bloody stressful. I feel sorry for the young mother who was the TP, facing close on 3 grand of debt just before Christmas.

 

 

Good luck with yours. Let me know if you need any pointers.

 

 

PS I got a cheque on Friday for the only money I actually had to shell out for the damage (£60 for a light cluster!) - a YEAR to the day since the collision!

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  • 1 month later...

I defend claims from credit hire companies on a regular basis. It's interesting to see this from the Claimant's point of view. You can imagine it goes on but a first hand account like this is eye opening.

 

All I will get to see is the standard witness statement the accident management company prepares for you and you rarely get an actual insight into how the referral came about.

 

Interesting whether your ATE insurance for the Court case would cover you if you wanted to put the whole truth, as above, into the witness statement and lost. Maybe that would not be deemed as co-operative.

 

I won't mention specifics about the law firm mentioned above but recently noticing a pattern of them throwing losses into Court proceedings which were fully paid long before they were even instructed by the hire co.

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  • dx100uk changed the title to Hastings/Albany/Helphire/Principia Law raised a claim where i am the claimant for Hire Car Costs
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