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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
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    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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Aaen Peach lawyers fees - received a bill for title transfer and remortgage for £1,400


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I have just received a bill for title transfer and remortgage for £1,400

 

I used Aaen Peach solicitors in Glasgow after going through hbc

 

The initial quote was £395 plus vat, they didn't give any list of charges but had it in the details that i would be charged for costs incurred by the company

 

I've sold houses previously and done a title transfer with a mortgage before but wasnt charged anything like this, it wasn't a complicated case so that is why I'm so shocked at such a high bill

 

could anyone offer any info please

 

Thank you

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Demand a full breakdown. You're entitled to it

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Classic case of "these apples are £1 per kilo. Do you want some?"

"yes please"

"there you go, 2kg. You can pay me tomorrow"

Next day: "I need to pay for the apples I bought yesterday"

"yes, that's £40"

"what? You said they we're £1 per kilo"

"not the ones you bought. They were the royal variety, same ones we deliver to the queen...you're bolloxed sir..."

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  • 1 year later...

Hi.

 

There seems to be a common thread here - HBC & Aaen Peach

 

. I have just replied to a Facebook comment, on the HBC Review page, posted by Lauren Mulherron.

 

HBC give a quote for conveyancing fees, as advertised on their site -(in our case - £261 + VAT + Disbursements - total of £644, including VAT).

 

Then they pass the case on to AP, who do not itemise their bill and the client ends up paying as much as AP ( and presumably HBC get a healthy chunk) wants to charge.

 

On 28th March 2018, I phoned HBC in Edinburgh and spoke to Melanie, to accept the quote. She said that she would pass it on to a Solicitor and he would send out the acceptance pack.

 

This arrived the next day but was sent by Aaen Peach.

 

One problem here is that I organised this for the vendors, my son and his wife, so they missed the point of the case having been passed on to a completely different solicitor - without permission or informing them.

 

AP had the same conveyancing fees but there was no breakdown of the disbursements.

 

I have never been given Terms and Conditions, without this specific information.

As it happens AP were useless.

 

They seemed incapable of negotiation on our behalf and, by 24th April, the buyer's offer had still not been accepted, so we were able to cancel AP and went with a local Solicitor.

Things moved very swiftly after that

 

. There is at least one other complaint on this website.

I am trying to pull these together, to make a formal complaint to the governing body for Conveyancers in Scotland.

 

If anyone else has first hand experience, please add to the comments on the HBC review page on Facebook

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