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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Provident - irresponsible lending?


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Sorry if this is in the wrong section, I'm new here.

 

First off please don't judge me I hate myself enough for the situation I have got myself into.

Honestly I'm so stupid with money.

 

 

I got a DRO in January 2015 which finished on January 2016 for catalogues I got and just couldn't afford to pay the £80 a month.

 

Now fast forward I have stupidly got myself into more debt with provident and my payments are £70 a week and I just can't afford it anymore.

 

 

I owe around £2500 to provident and £1000 to vanquis.

It just seemed so easy when provident came to get a loan.

Agent would say I'll ring you beginning of next week and let you know if it's showing up a loan and come and do it for you' and every time I'd take the loan.

 

I said sometimes I just want to get the minimum payments lower then take another

but as soon as it showed up for a loan she used to tell me and I'd stupidly take it.

Thinking or well I can get my kids xmas presents/birthdays sorted etc.

 

 

But now every week I'm left with nothing after I've paid usual bills etc and I feel as tho I'm doing wrong by my children as I can't afford everything I need.

 

I just can't pay anymore.

I'm planning on just ignoring the door when she calls on Friday.

I suffer really bad anxiety and on medication and the stress off worrying about money all the time is making it worse.

wake up during the night and my mind is just in overdrive thinking about money money money.

 

Please can I have some advice anything at all will help.

Will provident take me to court.

Will try just keep knocking on my door every week.

Can they go to my grandparents house (up the street) and say I haven't paid?

 

 

I only receive ctc and cb.

I am classed as self employed as I make cakes only make 1-2 a month so only get aroun £30 a month profit( had to do this to try get more money from somewhere.

My husband works but once he has paid for rent council tax and petrol to and from work he barely has anything left himself.

 

I spoke to step change about a debt management plan but in all honestly I can't afford to pay anything.

 

 

I feel so guilty towards the agent aswell as she is a lovely lady but I just can't take this no more.

I have to think of my kids needs ,

wish I had done that in the first place instead of thinking of my own taking out these loans :(

Edited by dx100uk
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urm.. you say loan to pay off loan to pay of loan..

did the agent take money back off you when giving you a new loan too as payment that same day?

 

sounds like irresponsible lending to me.

 

what about vanquish [ by the way they are the same company..]

what that all about..a credit card

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes she would 'refinance' as she called, a loan.

 

 

So yeah giving me a loan then taking back off me what it cost to pay off one of the loans.

 

 

Well I didn't give her back the money to pay off the other loan as she would just give me the diffference.

Sorry if that doesn't make sense.

 

 

Say I got a loan of 800 and I cost 300 to pay off other loan she would give me 500

 

Yes. Vanquis is a crdit card.

Witney gave me £1000 starting credit limit when I never worked.

 

 

Hmgave ny husban £250 credit limit and he works full time

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that's ok.

 

 

just be clear

its okto pay off the old loan

but not take anything for the new loan.

 

 

what paperwork do you still have?

any of the agreements still?

 

 

might pay you to send provident an sar to get everything..

do you get regular statements?

did the rep do a income/expenditure sheet each time?

 

 

lots to investigate here

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have the latest agreement I get them emailed to me.

Yes she does the ingoings and outgoings but never puts down rent and council tax.

I will send off for everything from them.

Is there something I can also send to stop them from coming to my house

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plenty of various letters in the debt collection section of our library.

 

 

as for the rep

don't forget they are NOT BAILIFFS

they have no legal powers whatsoever to enter your home

you cold simply tell her that you are having severe financial issues

and that you have contacted head office and are now dealing direct wit them.

best she no longer calls unless you ask her too.

video on mobile phone is quite useful whilst telling them this

then theres no argument they were nt told no more calling please

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have the latest agreement I get them emailed to me.

Yes she does the ingoings and outgoings but never puts down rent and council tax.

I will send off for everything from them.

Is there something I can also send to stop them from coming to my house

 

Hello there.

 

We helped a member of the family who had similar problems to yourself. The rep kept rolling over loans and told fairy stories on the income and expenditure form to get the loans through.

 

Others on here have more experience than I do, but we got the loan transferred to head office by sending a letter from the hospital team who were treating this person, it showed that they weren't in a fit state to make financial decisions.

 

They've been paying £1 a month for some time now and last time head office rang, they extended that for another six months. We haven't thrown in the mis-selling part yet, but have that up our sleeve if we need to use it.

 

HB

Illegitimi non carborundum

 

 

 

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DX ix completely correct. So with PDL IL Claims, this is apparent in what youve had. I need to see paperwork to advise where to go and what to do.

Could you contact PRovi and get an account statement for me?

 

Once done come back with it and let me know.

 

Is the loan still outstanding at the moment?

How much if so?

 

Have you reported if you are in Financial difficulties?

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Thank you all for your replies

I will contact them for an account statement.

There is three loans outstanding £259.50, £1122 and £1440.

 

I haven't missed any payments up till now (I was on a reduced payment for three months as tax credits were cut due to an overpayment)

 

I haven't contacted anyone at provident yet. Should I contact head office and tell them, I don't really want to get in contact with the agent as I feel guilty enough as it is as I know her. Where as head office I don't. How can I get the agent to stop coming to my house?

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Well for now, get your statement and we will go for it.

 

If they have given you 3 loans on the go, thenI would consider extremely irresponsible. I would normally expect to see Provi to a Top Up To payoff the old loan etc + a bit extra.

Take this slow and easy. How much could you reasonably afford to pay towards the loans if you had to pay?

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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click upload

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry was using my phone that option didn't show. Switched to desktop version. The loan, agreement number ending 096, has been refinanced to the last 800 loan which I have pictured in my payment book

IMG_1463.jpg

IMG_1464.jpg

IMG_1465.jpg

IMG_1466.jpg

IMG_1467.jpg

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pers details showing

I've hidden the uploads

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

So looking at your attachments, I can see that they have lent you £300 in Jan, Then £300 more in April & £700 more just 2 weeks after that!?!?!

That was even though your loan from Jan was still being paid off.

 

So where do these amounts that you mention exist? In the it shows that the 1st loan was closed in September?

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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The loan from January was paid off with money from the £800 loan( shown in pics on payment book as loan was issued after statement)plus £712 intersect(£1512 to pay altogether) and I have paid off £72= £1440 left to pay.

The loan of £300 issued (8/04/16)has £259.50 left to pay (statement shows more as I have made payments since then)

The other £800 loan dated 22/04/16 with £712 interest added. (£1512 total to pay back) I have £1123 to pay back. I'll try add some pics of my payment book the current loans

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Okay well, Deffo something for irrespoinsible lending... When they gave you the loans, did they do an I+E to make sure you could afford them?

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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