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Out of warranty but seems a known fault - and chance Argos will help?


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Hello everyone,

 

We bought an xbox for the children in December 2014 which we're having problems with - it keeps switching off randomly.

 

I would imagine the warranty was 12 months, so it's expired.

 

This 'turning off' issue seems commonplace - is there any chance I'll be able to do anything under the Sale of Goods Act with Argos?

 

I've tried with Microsoft, but after 40 minutes online chat we're barely beyond 'hi'... I'm still trying now!

 

Any ideas?

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