Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I received a mail order catalogue for an item advertised at £12.95 + p&p. On deciding to order the item online for convenience, it was advertised at £21.99+p&p.
I contacted the Company who said " The printers of the catalogue have miss printed the price of the calendar, the price all outlets are selling it at is £21.99, so we have to adhere to this"
Now I am not a knowledge expert but can they do this?
I was under the impression that mail order prices have to be honoured similair to shops and if they are aware of a pricing error they had to remove all sales of that item until it had been correctly priced and advertised. In my eyes this would mean sending out an amendment to the catalogue to all the subscribers.
Is this correct ? I would appreciate any assistance, especially if you know the SOG Act
In Insurance, thinking "It wont happen to me" could mean you dont have the cover you want at a time when you want it! - Dont always reject a Courtesy Car or Legal because you find the cost too much! Whats more valuable? YOU or the Policy Premium?
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Please add to my reputation if my reply was informative to you. (click the scales) Replies offered by me are not linked to anyone, and is from my own personal experience.:grin:
You will probably find somewhere in the catalogue small print it says "E&OE" which means Errors & Omissions Excepted. This covers them in case there are any misprints.
Even if they don't print this, I don't believe they are obliged to honour your order.
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.
"Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)
I spent most of my A Level law lessons down the pub, or stoned if I did turn up, but this is how I remember it... a shop can advertise a product on the shelf, but are under no obligation to sell it to you. This is an "invitation to treat" so no contract applies until they agree to sell it to you. Not sure how that applies to online orders, but I've been in retail all my working life, and I've never honoured a wrong price if I didn't want to...
maybe I could slip a order in the post with the catalogue and hope they may honour it!
In Insurance, thinking "It wont happen to me" could mean you dont have the cover you want at a time when you want it! - Dont always reject a Courtesy Car or Legal because you find the cost too much! Whats more valuable? YOU or the Policy Premium?
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Please add to my reputation if my reply was informative to you. (click the scales) Replies offered by me are not linked to anyone, and is from my own personal experience.:grin:
to the catalogue to all the subscribers.
Act
Replies offered by me are not linked to anyone, and is from my own personal experience.:grin:
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Re: Sale of Goods? - Pricing
