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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Brexit, the Leavocrats


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A programme is coming up on BBC Radio 4 that sounds as if it will be genuinely informative about Brexit. It's "Brexit, The Leavocrats". In it former head of the Civil Service, Gus O'Donnell, goes behind the scenes at the Department for Exiting the EU to find out what's going on. The programme airs on Wed morning (31 Aug) at 11.00 a.m. http://www.bbc.co.uk/programmes/b07qbcb6

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To be honest it will mean nothing in reality. The UK cannot negotiate any trade deals etc until Article 50 has been triggered as that is Treaty Law

 

Can you put in a link to that law please ?

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That's not a link to the article ?

 

That is just the initials of the "Reform Treaty", the one welcher Gordon Brown promised we could have a referendum on and then refused us.

Edited by Conniff
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Under the terms of the T.F.E.U a member state cannot negotiate its own seperate trade deals as all member states are equal. Similarly, individual member states cannot make trade deals with third countries on their own.

 

Because the UK will remain a full member of the EU throughout the negotiating period set out in Article 50, it could only formally sign trade deals with other countries once it has left.

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Thanks legalistic at least someone knows what a link is.

 

I see nothing whatsoever in there about it being law you cannot negotiate a trade deal:

 

Article 50

 

 

1. Any Member State may decide to withdraw from the Union in accordance with its own constitutional requirements.

 

2. A Member State which decides to withdraw shall notify the European Council of its intention. In the light of the guidelines provided by the European Council, the Union shall negotiate and conclude an agreement with that State, setting out the arrangements for its withdrawal, taking account of the framework for its future relationship with the Union. That agreement shall be negotiated in accordance with Article 218(3) of the Treaty on the Functioning of the European Union. It shall be concluded on behalf of the Union by the Council, acting by a qualified majority, after obtaining the consent of the European Parliament.

 

3. The Treaties shall cease to apply to the State in question from the date of entry into force of the withdrawal agreement or, failing that, two years after the notification referred to in paragraph 2, unless the European Council, in agreement with the Member State concerned, unanimously decides to extend this period.

 

4. For the purposes of paragraphs 2 and 3, the member of the European Council or of the Council representing the withdrawing Member State shall not participate in the discussions of the European Council or Council or in decisions concerning it.

 

A qualified majority shall be defined in accordance with Article 238(3)(b) of the Treaty on the Functioning of the European Union.

 

5. If a State which has withdrawn from the Union asks to rejoin, its request shall be subject to the procedure referred to in Article 49.

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Incidentally, there was a trail of Brexit the Leavocrats on Radio 4 yesterday. Gus O'Donnell was interviewed.

He was of the opinion that we need a firm idea of what kind of entity we wish to be outside of the EU before we start negotiating.

 

He basically said that we don't yet have a clue as to what we want !

That makes sense given that Brexit was essentially an "I hate all foreigners" campaign.

 

Apologies for the way my text won't come out in paragraphs. I've tried everything.

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Theresa May is in a very difficult position of knowing that the Brexit process will prove to be very difficult and there will be many heated arguments. She has to try to keep as many people as happy as possible and at the moment she has no alternative but to say they are going ahead with Brexit to support the democratic vote. When anyone says that Parliament will attempt to block it or suggests another referendum, she has to get no.10 officials to make a statement saying it won't happen, Brexit is proceeding ahead etc. She has no choice.

 

My opinion for what it is worth, after reading a number of different articles, is that Brexit is unlikely to happen before the date of the next election in May 2020. Article 50 may not be triggered until late in 2017, if they wait for outcomes of elections in several EU country elections. It may not be triggered until 2018 or at all. Government have got quite a lot of work to do, looking at their negotiating positions on a huge number of issues. They have to understand the needs of businesses and rights of people etc. It is going to be very complex, once they get down to looking at the details. It is going to take much longer than the 2 years that article 50 initially allows. Why trigger article 50, until you have a clear position of what you want to achieve that meets all of your objectives ?

 

They might eventually get to a position, where circumstances mean that a government has to offer another referendum. No one can rule this out.

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Another cause for debate is that in my opinion another Referendum will be needed by statute. That statute being the European Union Act 2011 and the referendum lock.

 

That stipuates that any renegotiation of any new Treaties with the EU before ratification will require a referendum.

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Have a look at http://www.eureferendum.com there exit options are explored. Far more sensible than the chuntering coming out of the Westminster and Brussels bubbles.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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To quote Donald Rumsfelds famous press conference.

 

" Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns – the ones we don't know we don't know. And if one looks throughout the history of our country and other free countries, it is the latter category that tend to be the difficult ones "

 

I think the current Brexit position is pretty well summed up by this.

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You nailed it to a tee UB.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Gina Miller's legal challenge on the whole Brexit matter, which is scheduled for a hearing in mid-October, should be interesting and might go to the Supreme Court: http://uk.reuters.com/article/uk-britain-eu-legal-idUKKCN10119V I'm also wondering whether, before the referendum, the government complied with s7(1) of the European Referendum Act 2015 by supplying all the information the electorate needed in order to make its decision: http://www.legislation.gov.uk/ukpga/2015/36/section/7/enacted

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