Thread: Urgent Help Please!!!!

Hi - if i did my MCOL online 4 weeks ago.....and it still says issued online does that mean that I have won by default? It's just it says on the website that A & L Have 14 days to respond.....however they haven't and i haven;t had anything from them???

please help

xxxxx thanks xxxx

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My understanding is that if you've had no response at all from A&L since putting the claim in and the 14 days has passed then you win by default but I would call mcol helpline just to double check that you select the payment by default option on mcol

Can someone let me know if when submitting the schedule of charges do i have to list every individual charge and date or can i just put the totals for each charge?

ie overdraft charges £276
Failed direct debit charges £645
Paid items charges £324.

Thanks in advance for any help

many thanks for your replys!!!

So beserker - if i hit the judgement button and see if i hear anything, then if not - i suppose call them up and hopefully i should get the cheque???

wot phone number did you call?

thank you - many thanks for you help - it's been 30 days since i started my claim.....so will hit the judgement button in a min....so to confirm.

1) Press Judgement button
2) Wait for 7 days
3) unless i have recived the cheque, then call A & L

thanks