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    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because therte was still £69 owing, so I paid it and thought it would correct once the CRA's updated their reporting cycle.   However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account 106985089 has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, so I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
    • they have 6mts else it dies. ................. BUT yet again today you've posted on someone else's thread posts now moved here. please keep to your OWN THREAD!! now to date you've not bothered to reply to our questions so we CAN help you.    
    • Update: tfl is taking me to court I'm trying to get an ooc claim from them but they have not been replying to my emails. 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Redress followed by Default....3 years after debt!


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Hi all,

 

Needing some help here. So as with many people I received redress from CFO. *This is not admittance of liability for this loan, just queries of correspondence*

 

Original loan: £550

Original date: 06/03/2013

Before redress: 1050

Redress: 350

Outstanding: 708

 

Not long after being notified of this redress I started to receive collections emails, I recently received a intent to default notice, and then today I have received a default notice by EMAIL.

 

As with many of the loans I am supposedly liable for this one is many years old and would be SB in less than 3 years. Can they apply a default so long after, considering payment or communication on the account has not been made for 3 years?

 

Is Email a valid method to communicate a default?

 

Some help would be greatly appreciated. My credit file should be clean by 2018, and so have been holding out for that, but this could ruin it all :(

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the default should be logged at around your third missed/short payment.

not today 3yrs latter

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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dunno if they actually do at all?

but you'll be giving them 14 days to correct it if they do

else complaint to ICO and compo time!!

 

 

I thought this lot were dead and buried?

FCA really hit MT collect hard a few years back.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yea thats what I thought as well, the were always fishy anyway with the old CFO Resolve. I dont know whether this is just dirty last ditch scare tactics or something enforceable.

 

So you are saying keep an eye out for the default on my credit file, if it appears and it is dated after 2013....complain?

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yes ... I have a feeling its just buff and brasso

but complain tothem first giving 14 days to rectify if they don't

then off to the ICO.

 

 

I gather you have the correct date worked out?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yea I would be able to figure out the correct date from old emails.

 

However if I complain to them will this not be me admitting liability for the debt? I havent made payment nor communicated with them in over 3 years.

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i don't think that's an issue you need to worry about?

they wouldn't be refunding you if that were the case.

 

 

but no I don't think it is admittance

well lets put it this way

the debt will go off the file IF they do default still on the defaults 6th birthday

 

 

what bearing if any a complaint has on the SB status is anyones guess with this lot

but I cant see an issue

think they are dead in the water anyway.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry Im not sure what you are saying is an issue i do not need to worry about? or what they would refund me for?

 

I get what you are saying, that if they default me (n the correct date) it will still be 6 years from that date on SB.

 

What would be the best way to make a complaint? Should I ask for proof of debt/default aswell?

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sorry I meant to say wouldn't and I mean your current redress you have gotten.

 

 

don't confuse SB date and default date

the two are totally unrelated.

 

 

might not be a bad idea to go down the CCA request route if things get silly.

 

 

shall we wait and see what they do

then we'll deal then?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yea sounds like a good idea, as they arent on my credit file at all at the moment as far as I can see.

 

What is the difference between the SB and default date? As far as I understood a debt becomes SB 6 years from default or last correspondence/payment, whichever is most recent.

 

Really appreciating your time and patience with this, thank you.

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statute barring yes typically runs from last signed correspondence/payment/use, whichever is most recent.

 

 

then that cant be anything to do with a default date

as that can be anywhere anytime as you've just found out:lol:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Ah right OK, but most statute barring will start counting down after you have defaulted if you havent corresponded/paid....give or take a month or so. Because when i look at my credit file most of them stop being reported 6 years from the default date...approx.

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credit file nor defaulted date have any links whatsoever or relevance to SB date.

 

 

the reason why they fall off the CRA file is:

 

 

All references to a defaulted debt must be removed from your credit files after 6 years

has passed from date of default, whether paid off, paying now or not.

.

{the WHOLE ACCOUNT WILL VANISH, never to return}.

.

{however, this does not mean the debt itself is not still owed

consider a CCA request.}

.

This is so that someone who continues paying something

- even after 6 years from default

- should not be at a disadvantage to someone who pays nothing after default

and ends up with a clean file after 6 years.

.

NOTE: {the bracketed text is not ICO guideline but my advise]

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Now I see where I was getting confused! So are you suggesting I make a CCA request to the payday loan companies.

 

TBH all my defaults have not been communicated with or paid since they defaulted, so SB should be the same time...ish. as when they drop off my credit report.

 

Do you know if companies keep a record of people who have defaulted with them? So I had a outstanding and unsettled default with Bank X, when my credit file cleans itself up....if I went to that bank for a mortgage would they still be able to see and refuse me, even if my credit file looks squeaky clean and i have good salary etc...?

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depends if they search internal records.

 

 

when a debt becomes SB'd in England and wales

[rather than Scotland whereby its 5yrs and is totally extinguished dead gone parrot]

the only thing that changes is the fact that 'the owner' cant enforce any court judgement

 

 

the debt still exists, is still collectable

but as they cant use or threaten court

they tend not to even bother chasing.

 

 

as all 'the owner' can do, is ask you to pay it

you can equally ask them to go away.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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