Thread: Barclays Bank Counter-Offer Half my Charges...

hi,

let me begin by thanking the community as a whole, for all the advise they have all provided.

i have gone to stage two (i guess) of the process of reclaiming my bank charges. i wrote to Barclays Bank on 29th June 2006 requesting a copy of all my statements etc. did the math and calculated that i'm owed £865.00 over the 5 years of charges that they have imposed. sent of my second letter requesting the above sum, i have just received a reply of a counter offer from Barclays for the amount of £420.00, which is very tempting just before Xmas, but i think i will hang in there.

extract from their latest letter:

"Despite my comments above in relation to your views, on this occasion, and without any admissions of liability, i am willing to offer the sum of £420.00 towards the total amount you are seeking for both of your accounts. This is with the cost and inconvenience inherent in a further dispute in mind and is intended as gesture of goodwill, in Full and final settlement of your complaint. If you would like to accept my offer please sign and return the enclosed form in the pre-paid envelope provided. I will arrange for the payment to be credited direct to your account within seven working days of receipt of your acceptance at this office."

having read the Halifax thread, it makes me want to hang in there for the full amount. going to have a look at the forum to see what my next move will be, if any one has some advise it would be very much appreciated, thanks.

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Originally Posted by dlb

hi,

let me begin by thanking the community as a whole, for all the advise they have all provided.

i have gone to stage two (i guess) of the process of reclaiming my bank charges. i wrote to Barclays Bank on 29th June 2006 requesting a copy of all my statements etc. did the math and calculated that i'm owed £865.00 over the 5 years of charges that they have imposed. sent of my second letter requesting the above sum, i have just received a reply of a counter offer from Barclays for the amount of £420.00, which is very tempting just before Xmas, but i think i will hang in there.

extract from their latest letter:

"Despite my comments above in relation to your views, on this occasion, and without any admissions of liability, i am willing to offer the sum of £420.00 towards the total amount you are seeking for both of your accounts. This is with the cost and inconvenience inherent in a further dispute in mind and is intended as gesture of goodwill, in Full and final settlement of your complaint. If you would like to accept my offer please sign and return the enclosed form in the pre-paid envelope provided. I will arrange for the payment to be credited direct to your account within seven working days of receipt of your acceptance at this office."

having read the Halifax thread, it makes me want to hang in there for the full amount. going to have a look at the forum to see what my next move will be, if any one has some advise it would be very much appreciated, thanks.

Hi there, my situation shadows yours. Can you tell me if you have found the lba letter that you have been advised to use as the one I have found only seems relevant if you havn't had a reply or any offer, I feel a bit stupid as there is so much information on here I hope I haven't gone straight past it, good luck by the way.