Hi,
I'm a novice to this and find some of the bank charge info confusing. I sent a letter to HSBCclaiming £1080.00 bank charges (with statements) and telling them i will go to court if no response within 14 days. Have heard nothing and now on day 18. I rang them yesterday and they said that the claims are taking 6-8wks and i should hear something soon.
Should i file a MCOL anyway and if so do how do i go about doing this??
Also do you get charged when filing or if it actually gets to court??
What are the time limits once MCOL has been filed?
Where do i file online??
Can i include my costs on the claim?
I really would appreciate some answers to my questions.
It seems quite a scary thought taking them all the way!
Many Thanks
Hails x
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