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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Received Another Offer Should I Accept?


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RBS owe me £4680 and last week offered me £916 as full and final settlement.

I have been told today by my Branch that 'cause I've not accepted in full and final settlement (I accepted as partial payment) that it has now been referred to Head Office in Edinburgh.

I sent the LBA on 16.10.06 so the 14 day deadline is up.

Should I now email to Tommy McLean to see where they are up to with my claim? or just file the Moneyclaim straightaway???

Thanks

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I have just filed my moneyclaim on line and was just wondering how long from now before I will receive my charges back. Does anyone have an idea of the timescale please?????? (Hopefully b4 xmas)

Thanks

 

I got mine back within 4 weeks, good luck ;) xx

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I filed MCOL on Friday and then had an email today from RBS saying that they were going to send out another offer today (they owe me £4800 something and offered me £916 last week). If they offer me the full amount can I cancel or is it too late now??

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I filed MCOL on Friday and then had an email today from RBS saying that they were going to send out another offer today (they owe me £4800 something and offered me £916 last week). If they offer me the full amount can I cancel or is it too late now??

Thanks

 

Tell them that you ahve issued claim and any settlement must now include your court costs - theri fault for waiting so long to pay out. Don't cancel until you have all your money back.

Consumer Health Forums - where you can discuss any health or relationship matters.

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I received an offer of £916 two weeks ago and accepted as part payment. I then filed a Moneyclaim on Friday and received another offer from Mr McLean yesterday for £2681 (they owe me £5064 incl. court costs) I know the date for them to reply is 2nd December but if I refuse this offer now when will the court date be for? and also if they defend will it will it take longer. Thanks

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I received an offer of £916 two weeks ago and accepted as part payment. I then filed a Moneyclaim on Friday and received another offer from Mr McLean yesterday for £2681 (they owe me £5064 incl. court costs) I know the date for them to reply is 2nd December but if I refuse this offer now when will the court date be for? and also if they defend will it will it take longer. Thanks

 

 

I would refuse this as a full settlement but accept it as a partial settlement. They will pay the full amont of YOUR money to you soon enough.

 

Please stick to one thread for this claim.

Unfortunatley we can not say when the court date will be, i would not settle for less than the owed me.

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Just sent an email to tm accepting as part payment but want the rest also, said if he could offer full amount I would drop court claim. His reply was;

'Thanks for your response. As I said previously, given that you have already started the legal process, the best thing to do is follow that through',

Oh Well it worth a try!!

Scared now though, wish I would've just accepted offer now

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Just sent an email to tm accepting as part payment but want the rest also, said if he could offer full amount I would drop court claim. His reply was;

'Thanks for your response. As I said previously, given that you have already started the legal process, the best thing to do is follow that through',

Oh Well it worth a try!!

Scared now though, wish I would've just accepted offer now

 

Absolutely nothing to be scared of - they have processes and procedures and follow them - you just have to wait now for them to pay full amount.

Consumer Health Forums - where you can discuss any health or relationship matters.

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