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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have sent you a private message. Please read it and then you may understand why changes were made.

 

I would suggest you read and understand

https://books.google.co.uk/books?id=6ZycAQAAQBAJ&pg=PA182&lpg=PA182&dq=kaschke+gray+hilton++ruling&source=bl&ots=ZOMFGp6s8f&sig=2SehatURqrm8YzmNKhZUOMuHvlM&hl=en&sa=X&ved=0ahUKEwj3t9bUodzNAhWKJMAKHWcdAKwQ6AEIRDAG#v=onepage&q=kaschke%20gray%20hilton%20%20ruling&f=false

The legalities of editing posts (assuming editorial control ) and the risk of assuming liability for all posts on behalf of the site/blogg aside when editorial control is assumed,

 

by doing it without notice, and without labeling you are making this site utterly worthless. No one can trust anything they read here.

 

You and others here have already proven to me beyond any question that you will edit and delete posts at what clearly seems to be personal (or perhaps certain party) preference, no matter how many you may edit for arguable (not indisputable) reason.

 

This is NOT an isolated incident on this site, nor is it limited to the bear garden,

so no-one here can know if their posts have been retroactively deleted, unapproved or worst of all edited in some way.

 

What a disgrace.

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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Tobyjugg2, I see you have read the site rules but for those with short memories, I will refer you to rule 3.9

 

The Group reserves the right to delete or edit any thread/post for legal or any other reasons.

These rules are set up to protect you and CAG. Responding to a certain poster with certain advice on what to do is against the site rules. Everybody who signs up agrees to these rules and any updated rules.

 

The link you posted was generally about ISPs but in relation to forum content, if someone raises a complaint and we do nothing the complainant could sue both you and CAG whereas if we remove ourselves from the equation by editing or removing posts. This is sometimes done proactively to protect our users. We will not apologise for doing so and you are welcome to raise a complaint against any member of the site team you choose.

 

You are more than welcome to choose whether to post or not but if any post from any member is inflammatory, it will be edited or removed. You have been here long enough to understand that.

 

If that is not acceptable to you, don't post.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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I dont have an issue with the rules as they stand,

just with the sly, sneaky hidden way that SOME site team choose to do their editing,

with no-one except the that editor actually knowing that the post is no longer as posted by the originator.

 

(Yes it may be flagged as edited by site software viewable only to site staff if they look,

but there is no indication to any of the viewers and readers of the threads, now or in the future)

 

Now I have seen a number of edited posts on this site marked as edited, and I have no real issue with that either.

It is open and honest.

 

I assume that is by site team who value and understand what they are doing, unlike the sneak changes done by some.

Lazyness is no valid excuse for secret editing of users posts.

 

and for your further information, summarising the post I used in an attempt to inform you of the issues under UK law:

http://communications-media.lawyers.com/telecommunications-law/editing-online-comments-may-mean-legal-problems.html

 

"For example, in the United Kingdom (UK), ISPs, web hosts, and others can't be held legally liable for information they store or pass on to users unless they created it or edited the information even for spelling or grammar, even if it isn't the specific post in question.

 

 

In a recent case, the UK's highest court ruled that a blog owner was liable for defamatory statements made by a user on his blog because he exercised editorial control over the blog.

 

 

The court went on to say that fixing spelling and grammar errors in another user's messages or comments could make a blog owner liable for anything defamatory on the site."

 

Dont like that sites opinion?

http://www.theregister.co.uk/Print/2010/04/08/user_comments_ruling/

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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fair point. some posts do seem to be edited without notice (maybe not just to the OP, but neither on thread so others know).

also, the change of someones thread title, or new thread re a post, without notice as such (an eg the previous tennis thread i started that was changed by site to 'yes yes yes murray out' without notice).

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fair point. some posts do seem to be edited without notice (maybe not just to the OP, but neither on thread so others know).

also, the change of someones thread title, or new thread re a post, without notice as such (an eg the previous tennis thread i started that was changed by site to 'yes yes yes murray out' without notice).

 

Fair point Ford..I have notified all concerned to leave a post if a thread title is changed and the reasons for the change.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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If you want advice on your Topic please PM me a link to your thread

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Simple solution, do what every other forum does. Have the tag on the post Edited by

 

There is no reason not to have this enabled.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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and reason, if applicable.

for eg re the eg i gave re thread title, i had/have no issue with murray. but, a site member did/does and so subjectively changed the thread title (which was just 'tennis' prior) to suit. if i hadnt posted there saying it wasnt my thread title/it had been changed, then it may have been erroneously attributed to me. a minor point, but fair as andy says. :)

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The reason for the move from an existing thread was due to the difference of opinion between myself and Tobyjugg22 regarding the editing of posts. One of TJ's posts was edited to remove to words that were felt to be inflammatory in nature. While I won't post up the entire post as that is above, I will repeat here what was said to another member.

 

If we want a real deal with the USA check a real newspaper, not Viz (best of the bunch), the sun or the mail. If you think we want TTIP which would give the UK and its laws to American drug companies - then go shoot yourself.

 

A simple question. Does anyone feel that this sort of language is acceptable on CAG. I for one, find it objectionable to say these things to another member.

 

I do agree with the principle of letting a poster know but as it was not me that edited out the words, I didn't have to message anyone.

 

When I am on CAG, I try to treat everyone as if I was talking to them face to face and certainly with respect. Others should do the same. It is very easy to be drawn into conflict but a damned sight easier to just ignore. If someone posts something you object to, report it (as was done in this case) and let the site team have a look. If it is offensive, it will be removed.

If in your opinion you feel our decision is wrong, there is another avenue to complain to and that is via the admin address.

 

While we are on opinions, this is part of TobyJuggs22 signature.

 

If you disagree, or are offended in some way by them then that is your opinion, and you are of course entitled to it no matter how foolish or mistaken it might seem to me.

 

Firstly, offending someone is a feeling, not an opinion. If someone insulted me I would feel offended. As for the rest of the sentence, it comes across as if you are right and won't listen to reason. I hope I am wrong but after reading your posts on the EU, I doubt it.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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When I am on CAG, I try to treat everyone as if I was talking to them face to face and certainly with respect.

 

Changing peoples words secretly, whether doing it personally or supporting it being done by others does not show any respect, or even a little common decency in my opinion.

 

You are of course entitled to yours, even if you do think it is not only OK, but actually decent and respectful treatment of people (despite the differing opinion of just about every other forums management).

You are entitled to it.

 

My sig is intended as somewhat tongue in cheek, and second half of that statement is directed at least as much to me as anyone else

.. and it certainly isnt lurking hidden, unseen, in a crowd, behind anyone's back.

 

I'm done here anyway as you will undoubtedly be pleased to hear - whatever opinion you might declare.

I cant imagine why anyone would stay (and of course most dont) at a place which does what is done here.

You know what IS patriotic?

Loving your country enough to care for its old and poor, fund its institutions, unite its communities, feed, house and educate its children, restore and live in balance with its environment, plan with care for its future, build its alliances, and perhaps above all - tell it the truth

 

 

The Tory Legacy

Record high: taxes, immigration, excrement in waterways, energy company/crony profits

Record low: living standards and investment

Crumbling Hospitals, schools, council services, businesses and roads

They squander taxpayer money by the £thousands on a failed ex-PMs luxury troughing on a plane, rather than feed UK children

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