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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi everyone,

I'm just new to this and have never been able to talk about what I've been struggling with

so want to start by writing it all down and getting it out of my system.

I know it's a long story but support is really all I'm after right now (and any experienced advice!)

 

 

 

. I'm 19 years old, Male, A student and I work part time.

I've previously worked full time and had good paying jobs and didn't have a worry in the world until I turned 18

and had my first "offer" letter from a credit card company.

I applied, and was rejected.

Then I got deep into the internet and discovered what a credit score was so immediately sent away for a copy of my own.

 

To my horror, weeks after my 18th birthday, I had a credit score lower than 250

and 3 defaulted accounts listed under my name at an address I had lived at in my early teens.

 

But I had just turned 18 how could this be?

Exactly my thoughts...

 

The accounts were all in my name

but had a date of birth that had been reversed (1979 instead of 97).

The accounts were active from 2009 to 2012 when I would have been aged 12-15.

 

 

I immediately raised this with Equifax and 2 of the accounts were quickly removed from my file after I provided proof of ID.

However, there was an account from Studio 24 that still had not been removed.

 

 

I contacted Studio (Express Gifts) in July 2015 both by letter and email.

I provided proof of ID and Address and copies of my credit report which showed the defaulted accounts.

 

 

I was passed from pillar to post until March 2016 when they informed the account was now closed

and the notice removed from my credit report.

 

 

All seemed well with the world and I had no need for credit at the time

so chose to push the whole fiasco to the back of my mind

and enjoy my last summer before University.

 

Cut to July 2016 and I receive a letter from Cabot Financial informing me that my debt of £845.87 had been sold to them by Express Gifts. The initial default amount was £120.94. I called Cabot and they rectified the situation in around 2 months, Express Gifts sent me a cheque for £85 as a "goodwill gesture."

 

During the whole ordeal, I also had contact with the police who believed I had been a victim of ID theft

(we moved out of the property in question in 2008).

However, nothing came to light of it and I have since moved away from my home town

and don't believe anything will ever come of it.

 

As a result of this right royal muck up by a business years before I could even get credit,

my score has always remained at the lowest tier

(as far as I am aware, removing default notices will not up your score but will simply change your report).

 

I have never been able to obtain credit and couldn't even get an overdraft facility or a student credit card.

I still can't get the latter but have managed to obtain a £500 overdraft on my student account with RBS

which has been excellent help.

 

On top of this,

I have now fallen into the trap of payday loans

and have probably had in excess of 10 since I moved away from my hometown,

became estranged from my family

(I had a fallout with my parents as I believed my mother was the one who used my information to obtain credit),

and started out myself.

 

 

I now only owe £250 to wageday advance but this is after 1 deferral payment last month.

 

On top of that,

I have an Aqua credit card with a £100 facility that I had for emergencies

- which of course sods law I had to get my washing machine repaired right before payday so used that.

 

My plan is to be debt free by August,

I wan't to have everything paid off and not have a single line of credit

bar my interest free student overdraft and £100 Aqua card which I may shut down

as my score has lowered even more since getting it.

 

I just really wanted to write everything down and see if anyone else has ever been through the same thing as me,

I'm miles away from home and have no one to talk to about it.

 

They told me life'd be hard, but I never thought it would be as bad as this.

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hey great first post and welcome aboard.

 

 

it a really difficult thing ID theft by someone you know.

yes I suspect you are correct.

 

 

best idea is what you are doing

certainly dump the PDL's.

 

 

the other credit wont harm your score.

 

 

what defaults if any do you have

and are these old addresses showing on your file.

lets findout what is pulling it down for you.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Welcome to CAG.

 

You will probably find that it is the payday loans that have ruined your credit rating in recent times. I would suggest searching for a local Credit Union and start saving regular amounts each week/month with them. When the time comes that you need a small loan to cover an emergency, the CU will be able to offer a much lower interest rate than even the Aqua card.

 

I started saving £5 per week directly from my pay packet a couple of years ago and can now tap in to loans of up to £10,000 at an APR of 12.7% if needed.

 

The only other advice I can give is to keep your spending under control, try not to life beyond your means, and if you can keep away from the payday lenders, your credit score will improve. It will take time, but if you start now, by the time you get to the stage where you might want a mortgage, your choices will be greatly improved.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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I now have no defaults showing on my account and keep up to date with payments on my current credit so don't have any.

 

The old addresses are showing up yes,

however I personally think that it should only show addresses from when I was 18 years old.

(I believe this is due to accounts that were opened that did not default

and I personally did not have the time or the patience to get removed

however I have filed disputes with Noddle over these).

 

Payday loans should be gone from my life come next month.

 

My only worry is a charge I got from Aqua for going over my limit by £1 which has resulted in me going back over my limit.

 

These charges all started when I used it at an ATM

and now whenever I pay money into it the charge brings it right back over the limit.

 

To make it worse, for some reason RBS bounced the DD for this month

and I don't have the money to pay this months bill until payday.

 

I'm hoping to clear this in full come payday (25th of this month).

Will this show as a default?

My next payment date to Aqua is 15/07 however I have technically missed 15/06.

 

Will me uploading a copy of my report (with obvious personal information omitted) be of any use?

 

After having a deeper look at this website, my problems seem so trivial compared to what others have had to deal with!

 

Credit Union is the next thing on my list come payday.

 

I applied to one months ago but keep forgetting to go in with my passport to finalise so will be doing this aswell.

 

Yeah, I hope to get the poison that is Payday loans out of my life -

they prey on the desperate!

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if you got hit with an penalty [£12] fee

and that was the cause of the overlimit

and thus you then got the spiral of £12 O/L penalty fees too

and this has been shown on your CRA file

 

 

then, they are reclaimable and are unlawful

so must be removed from your CRA file.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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As with the others, Welcome to CAG

 

If you need support in dealing with the ID Theft aftermath, please let me know. My story is very similar to yours :)

Id like Can I make a suggestion. Why not go on Clear Score and Noddle. Get your CRA Files online free for life :)

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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