Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Just received a demand from pastdue debt collectors - old virmin bill


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2849 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello, and good evening members. I hope you can give me some solid positive advice on this matter !

The said letter is the first corispondence i have had from anyone since i left the address in question

 

The letter i have recieved 2 days ago is from pastdue credit solutions based in glasgow.

Important matter account balance £180.33 product virgin cable and broadband,

 

It starts off by saying we have been appointed by virgin media to recover the account balance

It is important you pay this balance by may 30..this will avoid further letters and phone calls from us

 

Now to cut a long winding story short why this balance was not paid when i left the address in question some 5 years ago, minimum.. i wont bore you all with my sob story, im not on BGT lol

But seriously guys, ive had health issues, my solemate passing over, my daughtet is ill and her autistic son is a handfull,

Putting all that aside how do i stand with this debt? I can do without more stress at the moment, and i dont have the finances to pay it.

Is the debt enforcable? Min 5 years old, but i dont think 6. Do i get in touch with them, or do i ignore and play the waiting game, i assume it had been sold on a few times over the years,

So how do i play it, thanks for replys.

Link to post
Share on other sites

powerless

ignore

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

As dx100uk says

 

Also ave a checked of your Credit File to see if this shows:

 

Noodle

https://www.noddle.co.uk/

 

ClearScore

https://www.clearscore.com/

Edited by stu007

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

One of the problems with Virgin is that if you cannot afford their monthly payment and are in arrears, they will not allow you to cancel nor reduce their payments to a minimum-on the

spurious grounds that the account is now locked and the payments therefore cannot be cancelled.

 

So they keep charging you the monthly sum without allowing you access to those programs you are paying for but not allowed to see.

 

 

Because of that Virgin cannot take you to Court [because they would lose] but they think it is ok to farm out the "debt" .

 

Just ignore the letters and don't worry since there is nothing more they can do than write.

 

 

Do not write to them as it only encourages them to send more trash to you.

Link to post
Share on other sites

Agreed, Virgin Bledia are absolutely atrocious, they have zero customer focus, skills or care, you are a number to them, nothing more.

 

Start their lethargic complaints procedure, which they will ignore, BUT at the end of the 8 weeks, you are then able to escalate it beyond their biased complaints process, and get OTELO to investigate.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Thanks for all replies . I shall follow the advice given,

 

 

Am i correct in thinking that further on down the line pastdue agency

 

 

will sell the debt on again to another debt agency

 

 

and the process will start all over again ?

Link to post
Share on other sites

One of the problems with Virgin is that if you cannot afford their monthly payment and are in arrears, they will not allow you to cancel nor reduce their payments to a minimum-on the

spurious grounds that the account is now locked and the payments therefore cannot be cancelled.

So they keep charging you the monthly sum without allowing you access to those programs you are paying for but not allowed to see. Because of that Virgin cannot take you to Court [because they would lose] but they think it is ok to farm out the "debt" .

Just ignore the letters and don't worry since there is nothing more they can do than write. Do not write to them as it only encourages them to send more trash to you.

 

Same must apply with sky ? I imagine !

Link to post
Share on other sites

Thanks for all replies . I shall follow the advice given,

 

 

Am i correct in thinking that further on down the line pastdue agency

 

 

will sell the debt on again to another debt agency

 

 

and the process will start all over again ?

 

 

Past-a-clue are not debt buyers

if you look

it will say 'our client'

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 weeks later...

Another letter came this morning saying despite our repeated requests you have not paid, we really do want to settle this matter.As a gesture of goodwill we have been authorised by virgin media to offer you a reduced settlement of £108.20 if you arrange to pay in full.

 

If you do not contact us and make an arrangement to pay, this offer may become void and we will continue to contact you to revover the full outstanding amount

Link to post
Share on other sites

say lots upon how much do you actually owe...

discount letter on a virmin bill...urm..

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

say lots upon how much do you actually owe...

discount letter on a virmin bill...urm..

 

 

dx

 

Well they say i owe £180 and want to reduce it to £108 but i am not sure i do owe the said amount.

Over 5 years ago, well it seems they will be writting to me again then

Link to post
Share on other sites

well as said earlier

they don't own the debt

virmin do

so are totally powerless

they are not bailiffs

pers i'd ignore them.

 

 

did you check your credit file as advised?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I was half way through noodle credit score, and i came upon loads of reviews slaging off noodle as a [problem] to get you to pay gor the premium service and also saying ever credit score is far lower than it should be, and not up to date, so i left it.

Might pay the £2 for one from experian

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...