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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Timing belt fitted incorrectly ** Satisfied **


Odog1980
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Don't get fobbed off.

Cambelt failure leads inevitably to other components failure.

A lot of time it's cheaper to buy a second hand engine than fix one where cambelt has failed.

Don't let them talk you into believing that coincidentally the engine blew just at the same time as their cambelt came off.

It's all related.

No doubt about it!

 

I will no be paying for any subsequent repair due to damage caused by the belt coming off when i paid for a full timing belt kit to be installed

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Just had an update from the garage

 

 

they have told me that they have found an error code relating to the boost solenoid.

They are trying to clear it to see if it comes back.

 

 

Other than that they have no answers for me and they have even suggested that they might send the car to Audi for investigation

 

i popped into the garage on the way home.

The boost valve solenoid issue was cleared and has stayed clear.

There is a miss fire and the engine is imbalanced which has lead them to believe that there probably is some valve damage. (Nicked valves in their words).

 

 

They are now looking at getting some kit to do the compression test as the equipment they have is only suitable for VW and Skoda.

 

 

They will not remove the head before doing the compression test so looks like I will have to wait a bit longer before they get to the end of this.

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sounds like your being fobbed of a little ? surely if they have the equipment for VW / Skoda that use's the same engines as the audi's then you would think there equipment would work

 

I was surprised to hear how easy the repair was (unless you have shortened the story)

 

I personally would have thought removing a broken tensioner bolt would be a hell of a job to do, equally what would cause a bolt like that to break?

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sounds like your being fobbed of a little ? surely if they have the equipment for VW / Skoda that use's the same engines as the audi's then you would think there equipment would work

 

I was surprised to hear how easy the repair was (unless you have shortened the story)

 

I personally would have thought removing a broken tensioner bolt would be a hell of a job to do, equally what would cause a bolt like that to break?

 

 

 

About 2 days after I took the car back after being recovered they called me back to say the car had been fixed, no signs of damage and they had put another new belt on along with a new timing belt cover as the old cover was damaged when the car broke down. I have not shortened anything down, I only have the info that they gave me and that was the tensioner bolt snapped. Now if this was caused by poor workmanship either by incorrect fitting or the bolt failing due to plastic deformation I don't know.

 

 

I know what you mean when you say it sounds like I am being fobbed off, not sure about the test equipment and if it is compatible between all VAG cars? The only consolation is that I have been given a courtesy car while they are investigating what has gone wrong

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A tensioner bolt would be aprox 10mm thick steel bolt into the side of the engine casings, if the bolt snapped they would have to remove the bit left in the engine casing in order to fit a new bolt, I would suggest the bolt wasn' fitted to the correct torque and has come loose

 

I think they are telling porkies or have missed out some vital information when describing there work to you

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A tensioner bolt would be aprox 10mm thick steel bolt into the side of the engine casings, if the bolt snapped they would have to remove the bit left in the engine casing in order to fit a new bolt, I would suggest the bolt wasn' fitted to the correct torque and has come loose

 

I think they are telling porkies or have missed out some vital information when describing there work to you

 

 

 

Don't know if they are telling porkies but the are definitely not telling the whole story

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Is it a good idea for the OP to be getting a paper trail?

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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Is it a good idea for the OP to be getting a paper trail?

 

Maybe would be a good idea. Not sure how I can start getting one together though. It would be nice if they gave me an update once in a while. They have had the car for 1 week and the only thing they have found was a fault code on the boost solenoid which has now been cleared and not returned. The only things I know are what the chief mechanic has told me. They have said they will not investigate the engine for possible damage until they get compression test results.

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I have sent an email now asking for an update. And they have replied with we have borrowed two different types of compression testers and neither fitted your engine.

We are currently in the process of having an adaptor made to fit our tool and this should be ready by tomorrow.

Hopefully I can then complete the compression test and confirm if we are looking at a valve issue.

Again I am sorry for the delay and I will contact you at some stage tomorrow with an update.

It would have been quicker for them to bloody strip down the engine to check for damage instead of all of this crap!

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having an adapter made?

 

sounds fishy, sounds like a bodge that may or may not hold upto official standards

 

time they were asked to send it to a dealer with the right equipment if you ask me

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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having an adapter made?

 

sounds fishy, sounds like a bodge that may or may not hold upto official standards

 

time they were asked to send it to a dealer with the right equipment if you ask me

 

I guess the adapter only has to screw into the port on the cylinder. If there are any leaks then it would point to low compression which would then point to damage when the belt came off. I will see what they come back with today and depending on the results will decide of it goes to Audi

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I have sent an email now asking for an update. And they have replied with we have borrowed two different types of compression testers and neither fitted your engine.

We are currently in the process of having an adaptor made to fit our tool and this should be ready by tomorrow.

Hopefully I can then complete the compression test and confirm if we are looking at a valve issue.

Again I am sorry for the delay and I will contact you at some stage tomorrow with an update.

It would have been quicker for them to bloody strip down the engine to check for damage instead of all of this crap!

 

Well it's gone 'tomorrow' have they come back with the cylinder compression reading ??

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Well it's gone 'tomorrow' have they come back with the cylinder compression reading ??

 

 

Hi Conniff,

 

 

all cylinders are within 24 bar reading. On closer examination we can see an issue with one of the camshaft followers. The camshaft followers have been removed and the securing pin on the follower is loose allowing the follower to move out of position. Replacement parts ordered

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I'm not really understanding what it means "all cylinders are within 24 bar reading".

 

The psi of a normal diesel is around 350psi, that is 24 bar. You require the exact readings of 'all' cylinders and if there is a difference of around 10% in any of the cylinders, a wet test should also be carried out as well.

A decent engineer will carry out both wet and dry as a matter of course, you should ask if the readings are wet or dry.

Edited by Conniff
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I'm not really understanding what it means "all cylinders are within 24 bar reading".

 

The psi of a normal diesel is around 350psi, that is 24 bar. You require the exact readings of 'all' cylinders and if there is a difference of around 10% in any of the cylinders, a wet test should also be carried out as well.

A decent engineer will carry out both wet and dry as a matter of course, you should as if the readings are wet or dry.

 

I didn't think it was recommended to wet test TDI's because of the high compression?

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There are different testers for diesels than for petrol, they can read up to 1,000psi or 70 bar. Without a wet test, you will not get an accurate diagnostic of the engines condition or which parts are causing the problem.

Edited by Conniff
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And that, unfortunatly, would appear to be it.................................................

 

H

44 years at the pointy end of the motor trade. :eek:

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  • 2 weeks later...

Sorry for the late reply, I have been out of the country.

I have the car back now. The camshaft carrier was stripped and removed valve follow. 3 inlet followers had the head missing. These were replaced along with the shaft. No extra cost to me and the car is driving perfectly now

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