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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Capquest/arrow chasing Citi Card debt after 6 years


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Can anyone help me?

 

A 7k debt disappeared from my credit report last year after 6 years

as arrow global would not reply to any emails I sent asking for the details of the debt.

 

All of a sudden I have a letter today from cap quest saying that I owe 7799.78

and for me to arrange payment with them!

 

If I ignore it,

I worry about them starting to add costs and getting bailiff involved.

 

Can you give me some ideas of how to proceed?

 

I thought as it had gone from my file that that was the last of it.

 

Please, what should I do if anything?

 

Any advise great fully received.

 

Many thanks for reading.

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Thread moved to correct forum as bailiffs are not involved.

 

Hi,

In any of the letters or contact you made with any DCA, have you admitted liability for this debt or have you just asked them to prove the debt exists and got no response?

  • Confused 1

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Hi silverfoxThanks for replying.

Here is what I sent in 2013...

 

I'm not sure how to get in touch but I owe £7892 according to a Noodle credit report.

 

 

i apologise for not having sorted this but I have been in no position to pay and have a small family offer of help to clear some debts.

 

 

I would like to offer you 10% as a one-off payment to clear this debt in full.

 

My address at the time was

XXXXXXX

 

I am unsure of the exact account number.

 

I look forward to hearing from you.

 

And here was the reply

 

Thank you for contacting Arrow Global.

We have been unable to locate your account using the details that you have provided.

 

To assist us further, please can you provide at least 3 of the following –

 

·Any account reference numbers

·First line of the address we have on file for you

·Postcode we have on file for you

·Your Date of Birth

·Current Balance of your Account

·Details of last payment made

·Who the debt was originally with

 

Alternatively you can speak to a Customer Service Representative on 0800 130 0169,

Monday to Friday between 9am and 5pm.

 

We look forward to hearing from you.

 

That was in 2013.... Then in Feb ish 2015, it disappeared from my file.....

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I would say that is not admittance as you nor they know what the debt is

 

 

when was the last time you paid them or anyone anything on this debt?

  • Confused 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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As this is a different creditor, you could try the statute Barred route but don't get your hopes up as by offering Arrow payment in 2013 this may have had the effect of restarting the limitation period.

I can say that no bailiffs will call as CQ have to get a court judgement first and then for you to fail in paying (if you lost the case)

 

They should not be adding more fees to this as well

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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SF:

I think by my reading that arrow global acquired Capquest last year?

Yes that does look a bit like an admission by the offer I guess.

 

 

They are not adding fees according to the letter.

Is there a statute barred template I could use?

I saw one for Scotland but not England in the library.

 

 

Dx: I hope it is not an admission of debt.

I offered something because I didn't want them taking it further

as I was applying for my first mortgage at the time! I cannot remember

the last time I paid any-anything -it was probably in 2008ish but I have no records.

 

Havinastella- thanks for help...see above....

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yes they are the same

so's just trying to kid you its 'escalating'

 

 

its on your credit file or not

one minute you say its gone [already defaulted +6yrs]

then you say its there.

if its on noddle it should have payment history in the pulldown arrows?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi dx.

It is gone from my credit report on noddle.

 

 

It went around Feb 2015.

 

 

Are you reading from the email I sent to them in 2013

when you think that I am saying it is there?

 

 

So to sum up

 

 

I have no reference to this debt in my credit report.

 

 

Can it reappear now they have started perusing it again?

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nope once its been defaulted for 6yrs it drops off

who was the oc and the type of credit

 

 

I notice you are still forgetting a dca cannot do anything really

you were told this on your old threads here.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I think the op meant it was on an old report DX, at least that's how I've read it.

 

Personally I'd do nothing, they're asking you for details so they have nothing to go on.

 

Unfortunately by writing to them, you have alerted them and they will chase but until they can prove anything, they haven't got a chance.

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Dont pay them a penny. Its a UE debt otherwise they would have chased it years ago.

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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When it comes to Citi Financial, they have a severe lack of paperwork. I CCA'd Cabot who had my old Citi debt and I never heard another word from them...Ever! It became SB in October 2014.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Who did you write to in 2013?

 

There may not be any record of this letter now.

 

And who have you been sending emails to recently?

 

My OH had a Citi one and we've not heard for years, there is a thread on here about it.

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That email in 2013 was to arrow global limited.

The only way I knew anything about them was that they suddenly appeared on my noddle report in that year.

 

 

I guessed that it was citi as this was the only debt of this amount that I (my ex!) built up..

.. I have sent no emails since that one (above)to them.

 

Thank you everyone.

 

 

So to sum up,

what would your advice be now?

Do I do nothing or is there a path I can take to stop any more letters like this.

 

 

Dx, I am not being obtuse or missing anything from this intentionally.

Save to say that I live in a binary world for my day job,

knee deep in networks, wire and code s

o I find finances and law procedure a little confusing.

 

 

I guess we are all wired differently....

I did read over my old notes ...

Threads but I felt advice afresh was what I needed.

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As I said in my earlier post, I would do absolutely nothing.

 

If they send you anything else, just post on here for members opinions.

 

Capquest are the latest DCA to handle it, I've not had any experience of them but I don't suppose they are any different to all the others.

 

All they want is your money so just leave it to them to prove that you owe it, but don't ask them to prove it!

 

Forget bailiffs or any other threats they may make, they have to take you to court first and in order to do this, they have got to have an enforceable agreement and if it's Citi, it's highly unlikely. :-)

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don't worry about it if it was an email really.

 

 

they've no chance of ever getting a compliant CCA return anyway.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Dx, I am not being obtuse or missing anything from this intentionally.

Save to say that I live in a binary world for my day job,

knee deep in networks, wire and code

 

 

so I find finances and law procedure a little confusing.

 

I guess we are all wired differently....

I did read over my old notes ...

Threads but I felt advice afresh was what I needed.

 

 

hehe my game for +30yrs too.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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yes I suffer from that

a compliant CCA return

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

UPDATE......Letter dated 27th March 2016

------------------------------------------------------------------------

 

 

Dear Mr G

 

There is a settlement available on your account.

 

Re: Arrow Global limited

Account number 00200*********

How much you owe: £7799.78

 

We are authorised to offer you a settlement figure of up to 70.00% depending on your financial circumstances.

 

To talk about this offer, just call us on 0333 999 7266. Your operators standard charges apply. Our team will work with you to agree a settlement best suited to your circumstances.

 

Information about the settlement:

  • We've set out overleaf detials of how you can make payments
  • We've set out overleaf detials of how you can make payments
  • Once you've paid the agreed settlement amount, we'll close your account
  • If you don't make your agreed payment(s), your account will be returned to our collections department.

 

We look forward to hearing from you.

 

Yours sincerely,

 

Capquest

 

------------------------------------------------------------------------

 

Am i right in thinking that i do nothing still? I am also getting texts "Message for (me) we need to speak to you reagaing an urgent matter. please contact capquest. 3 times a week at the moment.

 

Thanks all again,

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