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Payday loans...getting out of this mess


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Hi

For the past 7-8 months I have been stuck in this payday loan circle. I am trying my best to get out of it. I stupidly took out these loans. I don't want to get into why. I have learnt my lesson the hard way and want to get out of it. So this is my situation

 

Payday uk: Initial loan: £850

Outstanding: £437?

Payment plan: £1/month

Recently payday uk have deleted my online account. So it is not accepting me to login to see my account info and how much i owe. It is roughly around £437. I have emailed them several times and rang them too but still no response. They lent me this amount when i had other bunch of outstanding loans on me. I managed to pay them good amount but when i was shattered i agreed the £1 a month repayment plan.

 

Wonga: Initial loan: 372

Outstanding: £357

Payment plan: £1/month

Got this loan on 14th June 2015. Agreed a payment plan of £1. Advisor said as long as I adhere to the payment plan no default will be recorded on my credit file.

 

Satsuma: Loan to payback with interest: £190. Full paid off in early December. Was granted the loan when i had other outstanding loans on me

 

Peachy: loan to payback with interest: £500

Outstanding loan: £190

Payment plan: £50/month. 4 payment plans left to finish the loan. So in April should be finished. Again was lent with huge number of loans over me.

 

Lending stream: Loan with interest: £627

Outstanding: £496.40

Payment plan: £5/month

 

Mr lender: loan with interest: £373. Fully paid off. They charged me £15 for late payment. They lent me in September when clearly i had so many loans over me.

 

Safety net credit: They gave me a credit limit of £300. When I couldn't pay back...i told my bank to cancel them from taking money from my account. £600 was due. The next day they still took the money and but i got a refund from bank. But later i found out my snc added that amount back and now £600 is due. They said as they bank refunded me they added the amount back. Im on a £5 payment plan.

 

Wageday advance: Initial loan £124. Paid £172 with extra interest and missed payment charge. Fully cleared off

 

So that's my history. So roughly around im in £1.6k debt. Is there any chance something could be done with the remaining loans. Any help will be appreciated.

 

Just to mention although my credit report has been shot down but no default has been recorded as I came to agreement with all the creditors

 

Wonga,peachy, payday uk, lending stream and wageday advance all constantly reloaned me too

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When did you enter into these agreements ?

 

Have a read round the forum and you will see many others who are in a similar situation. You will need to write to each of the companies and advise that you believe them to be guilty of irresponsible lending.

 

You will need to have a peek at your credit reference files to see if the companies did a credit search on you and that at the time they did your credit files showed that you had other outstanding PDLs.

 

Have a read of the stikkies in this forum as well.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?455382-Were-you-caught-in-a-Pay-Day-Loan-Trap-You-may-be-able-to-make-a-claim

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Agreement:

Wonga: 14th May 2015. I see on Noddle they performed the credit check. During this agreement i had an outstanding loan of £525 already and they still gave me £377 loan. Previously I had loan from wonga and asked for extension then for 30 days they put a restriction on my account and straight after that lent me again.

 

Peachy:

Agreement date 6th June 2015. They did a credit check. Still granted me the loan when i still had a wonga loan of £377 and a £525 loan.

 

Lending stream: Agreement date on 7th June. They did a credit check. Still gave me the loan when i had loans with peachy, wonga and another £525.

 

Safety net credit: 8th June 2015 agreement date. They did a credit check and still gave me credit even though i had the above loans.

 

Satsuma loans: 1st July 2015 agreement date. They did a credit check and still gave me the loan despite all the above loans over me.

 

Payday uk: 29th June 2015. Can't see any credit check being performed.

 

Mr Lender: 27th August 2015. They performed the credit check. And still approved me with all the above loans over me.

 

Wageday advance: Agreement date 4th July 2015. No credit check performed. They still loaned me with all the above debts over me.

 

Wonga,peachy, payday uk, lending stream, wageday advance all constantly reloaned me too.

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Another person whos fallen foul of PDLs. Dont worry we can help.

 

Please read this thread; Itll help you understand what I need... You will need to contact Lenders for more information

Once you have it, I can have a guess at what might be the response from the PDL Company if you went for an Irresponsible Lending complaint.

 

 

How many loans per lender did you have?

What dates where the loans?

How many rollovers?

How many reloans?

Which CRA are you checking?

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Another person whos fallen foul of PDLs. Dont worry we can help.

 

Please read this thread; Itll help you understand what I need... You will need to contact Lenders for more information

Once you have it, I can have a guess at what might be the response from the PDL Company if you went for an Irresponsible Lending complaint.

 

What specifically do I need to ask lenders about? Can you pleas mention

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Read the above in the Quote box...

 

How many loans per lender did you have?

What dates where the loans?

How many rollovers?

How many reloans?

Which CRAicon are you checking?

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Right, Im here after an SOS Request

 

Most PDLs use Callcredit which in turn has a free offshoot called Noddle, because its supposed to offer Real Time Account Info for Short Term Lending. However this was only setup and subscribed to a few years ago.

Also you have Clearscore which would be a good option to check to which is Equifax.

 

If they did searches and still lent to you even though you have paid off numerous loans in such a short period of time, I would suggest this is Irresponsible lending.

CitB has created a contact thread with info on all the top dogs on the PDL Tree and this is in my signatureicon. Looking at what it shows, I think that this maybe a large case of irresponsible lending especially after so many loans before and AFTER the cap on PDLs themselves.

 

How many loans do you have running at the moment and how many defaults are present across the board?

 

I saw your quote from the thread. This is exactly what happened to me. Ive taken the info from noddle and posted above for the credit checks

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So i need to email each lender asking the above info? Even the ones I fully cleared off. Sorry for questions ive got no experience in this area.

 

Thanks

 

Right, Im here after an SOS Request

 

Most PDLs use Callcredit which in turn has a free offshoot called Noddle, because its supposed to offer Real Time Account Info for Short Term Lending. However this was only setup and subscribed to a few years ago.

Also you have Clearscore which would be a good option to check to which is Equifax.

 

If they did searches and still lent to you even though you have paid off numerous loans in such a short period of time, I would suggest this is Irresponsible lending.

CitB has created a contact thread with info on all the top dogs on the PDL Tree and this is in my signatureicon. Looking at what it shows, I think that this maybe a large case of irresponsible lending especially after so many loans before and AFTER the cap on PDLs themselves.

 

How many loans do you have running at the moment and how many defaults are present across the board?

 

I saw your quote from the thread. This is exactly what happened to me. Ive taken the info from noddle and posted above for the credit checks

 

You will need to contact them for all info. Theres no harm in doing so :)

Just emails them. If they fail, play there hand with a £10 SAR Request for all info.

 

I need to know to help.

  • Haha 1

 

We could do with some help from you.

 

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**Fko-Filee**

Receptaculum Ignis

 

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Thats okay, this will be a slow process. Also note i do this Voluntarily and work full time too. So I cant be here all the time.

I will help when I can.

 

Also when you get the summaries; Put it in a better format so its easier on the eyes; IE Table per lender etc

 

We could do with some help from you.

 

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**Fko-Filee**

Receptaculum Ignis

 

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Ok I got a response from Peachy. I think they have been mischarging me...

Here are the docs

 

image.jpg

 

I took out two loans from peachy. The summary they provided say 3? I made a repayment plan for £250 that I had to pay £500 total. But in the third document it says something different and states the payments that I am making now. Unless i think the 3rd doc is the continuation of the 2nd doc that states £250 borrowed i think i am being mischarged. The customer advisor said I have one outstanding loan with 4 installments left. I made the repayment plan agreement for the £250 im August. This is very confusing

image.jpg

image.jpg

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Ok I got a response from Peachy. I think they have been mischarging me...

Here are the docs

 

[ATTACH=CONFIG]60999[/ATTACH][ATTACH=CONFIG]61000[/ATTACH][ATTACH=CONFIG]61001[/ATTACH][ATTACH=CONFIG]60999[/ATTACH][ATTACH=CONFIG]61000[/ATTACH][ATTACH=CONFIG]61001[/ATTACH][ATTACH=CONFIG]60999[/ATTACH][ATTACH=CONFIG]61000[/ATTACH][ATTACH=CONFIG]61001[/ATTACH]

 

I took out two loans from peachy. The summary they provided say 3? I made a repayment plan for £250 that I had to pay £500 total. But in the third document it says something different and states the payments that I am making now. Unless i think the 3rd doc is the continuation of the 2nd doc that states £250 borrowed i think i am being mischarged. The customer advisor said I have one outstanding loan with 4 installments left. I made the repayment plan agreement for the £250 im August. This is very confusing

 

£100 account agreement: 06/06/2015

£250 account agreement: 14/06/2015

The third one never agreer. Got no idea what it's about. Maybe altering the £250 with a new payment plan. Ive emailed peachy asking.

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Hi,

I have attached the Statements from Peachy. I have removed my personal information.

 

 

Plus got this email from Peachy, after I queried with them:

 

 

Thank you for contacting Peachy.

 

 

 

Please be advised that you have an outstanding loan with us at the moment. In total you have had 2 loans with us. As you were unable to repay your last loan we have arranged a repayment plan for you. There are 4 installments left to make in order to repay your loan in full.

For more information please visit www.peachy.co.uk or contact Peachy Customer Services via email: [email protected] on: 08000124743.

 

 

 

 

I have also attached the loan summary from Mr Lender. I have taken a snapshot of it as it is an excel doc they sent me.

 

 

Thanks.

peachy-loan3-statement-ls1601142050030eq.pdf

peachy-loan2-statement-ls1601142050028jv.pdf

peachy-loan1-statement-ls1601142050027um.pdf

Mr Lender Summary.PNG

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No, Mr Lender should be providing you with a PDF Summary in full under official documentation, not a spreadsheet!

Tell them to do it properly. They cant send you something like that...

 

So Peachy have said that they have given you a repayment plan and passed it off as a loan? This is also unacceptable, it should be clearly stated it is a Repayment plan and not a loan.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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No, Mr Lender should be providing you with a PDF Summary in full under official documentation, not a spreadsheet!

Tell them to do it properly. They cant send you something like that...

 

So Peachy have said that they have given you a repayment plan and passed it off as a loan? This is also unacceptable, it should be clearly stated it is a Repayment plan and not a loan.

 

Yeah. Peachy stated that as new loan with added interest. And they put more charges. Im in the process of uploading statements from safety net credit.

 

Contacted satsuma they said within 7 days ill get the account summary.

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Statements:

1) Peachy: Done

2) Mr Lender: Done

3) Safety Net Credit: Done

4) Wonga: Soon

5) Lending Stream: Soon

6) Payday UK: Soon

7) Satsuma: Soon

8) Wageday advance:Soon

 

 

Plus: It is very hard to get a response from Payday UK, I have emailed them previously a lot of times but get no reply. They have locked my online account for some reason as well. I don't know what to do with them. Although I do have the past loan agreement details with them. And also written emails from them confirming the payment plan etc.

Should I post that?

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