Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
It's the best way to be - if you are really up for the fight then there should be no stopping you, including the possibility of facing them in court.
Good luck, with all your refunds!
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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
I emailed Barclays and they said I would have to call them / write to them, due to security measures they wont send me my Statements from a email request!
, sent a letter to barclaycard requesting statements , they replied saying that the data is available on receipt of a 10 gbp charge , they go on to say that satements prior to may 2004 are not held on a computer system or a relevant structured filing system and therefore do not fall under the data protection act 1998 . they can be obtailned from the customer service dept at a cost of 3 gbp per staterment .
anyone know if the last part of this is correct and therefore if i wish to have my statements from 2000 then i will have to pay out i would guess about another 100 gbp.??
Have you sent your £10 fee and the DPA request in writing?
If not, then do this. It really is the only way to guarantee getting what you need. Several banks have told customers that they will respond to their request (made by telephone or email) and then mysteriously forget, or tell you that a fee and official letter is required.
The letter version + fee means they can't stall
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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
Not if they are in the slightest way similar to Halifax - one email every day went unanswered, for a whole week....
Be under no illusion, if they think they can put you off, they will try.
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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
I see I got the same reply as you. May I ask what letter you used in response to their 'no structured filing system' letter pse as I am now t the same juncture.
okay, had the letter from Barclays about microfiche argument.
called IC, they just said fill in a complaint, waiting for a call from Barclays.
Will be emailing them today with a letter about non-compliance, and then court action.
I will average the charges over the time i have had the card, and put in a request for that as an estimate, then its up to them to prove otherwise, and this in turn they will HAVE to give me my microfiche to prove i am incorrect!
Opinions / advice of Bean are independent, informal, without prejudice, without liability, not CAG endorsed. If in doubt, ask a qualified professional.