Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    biffa1965 Novitiate

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    Talking Tommy Mclean aka Mr nice Guy !

    Folks in this never ending war against the banks, we can sometimes forget the few occassions when they do behave in a commendable way. After my Mrs recently won her case against the RBSicon,She has all her charges creditd to her previously frozen RBS bank account(an account she thought had long been closed i might add). The staff at Liverpool city branch deliberatly frustrated my mrs in her attempts to get the money out of the account.So how amazed we were to find uncle tommy coming to the rescue, he couldnt have been more helpful assisting my mrs and spend considerable time on the phone to the branch while she was there until her funds were released to her. NICE ONE TOM,just thought we mention it on here !

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  2. #2
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    alisonmcmorrin Novitiate

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    Default Re: Tommy Mclean aka Mr nice Guy !

    Hear hear!
    I too got my money back extremely quickly thanks to Mr McLean and his sidekick Ross McDonald!
    And all timescales were adhered to, in fact they replied well before the deadlines.
    Thanks again Tommy and Ross!

    RBS
    13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL
    Cheltenham & Gloucester (ERC's)
    21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!


  3. #3
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    weej Novitiate weej's Avatar

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    Default Re: Tommy Mclean aka Mr nice Guy !

    Absolutely. Please see my thread at
    http://www.consumeractiongroup.co.uk...tml#post351746

    j

    1/9/06 RBS claim #1
    8/11/06 - claim settled
    17/11 claim #2 started - incl creditcard
    30/11 - CC statements received
    31/11 - Prelims issued - RBS paying up, only M/C to go)

    If any of my advice/ info has been helpful, please click the scales

    Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional

  4. #4
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    pmclean Novitiate

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    Default Re: Tommy Mclean aka Mr nice Guy !

    Hi Biffa1965
    I too have been totally frustrated by the Liverpool branch, a lady called Vicky Harban was a total horror, Im now dealing with Tommy McLean (Do you think he'll be kind to me cause we have the same surname!?). Did your wife actually file her MCOL or didn't it come to that? If she did, how long after she filed did she receive payment??
    Thanks


  5. #5
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    Default Re: Tommy Mclean aka Mr nice Guy !

    I may be wrong, but I get the feeling that if you give Tommy a chance and are courteous, he will at least try to resolve things before it gets legal.

    It may be worthwhile giving him a call. In my experience, he is perfectly pleasant and will be honest with you. Worth a go.

    j


    Hey, what happened to my signatureicon?

    1/9/06 RBS claim #1
    8/11/06 - claim settled
    17/11 claim #2 started - incl creditcard
    30/11 - CC statements received
    31/11 - Prelims issued - RBS paying up, only M/C to go)

    If any of my advice/ info has been helpful, please click the scales

    Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional

  6. #6
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    pmclean Novitiate

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    Default Re: Tommy Mclean aka Mr nice Guy !

    Cheers, I will ring him later before I file my MCOL.


  7. #7
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    biffa1965 Novitiate

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    Default Re: Tommy Mclean aka Mr nice Guy !

    allo pmclean, as it happens it never got to mcol. Uncle tommy offered half the original claim, then when it was refused he offered the full asking claim. I think, as one of the other folk posting on here has said, if your polite then tommy is a very reasonable man. i would phone the guy he is very pleasant and approachable and will sort your problem. Mind you the same cant be said for the staff at liverpool city centre branch



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