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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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Hi.

I am in the process of a couple of claims, but this one is on my husbands behalf.

 

We live in England but I am claiming his bank charges back for him from RBOS (obviously he is signing the forms). The account is now closed as it was his students account.

 

Posted SAR and £10 on October 9th, received all statements within 4 days and I highlighted charges which amount to £342.

 

I sent the prelim letter on Oct 23rd which gave them til Nov 7th to respond. So far they haven't so I'm at the next step.

 

A couple of things are:

Is the address Inverness Chief Office, Inverness the correct place to post to?

 

Also, if this comes to the court stage will we need to attend a court in Scotland?

 

Thanks

Settled at 50%

Clydesdale £155. Should have been £310 charges, plus interest :( Husbands Account.

 

 

SETTLED IN FULL:

MBNA £1230. For Hubby.

Halifax £39.

RBS £342. For Hubby.

Cap One £200.

Abbey:

:D Settled in FULL April 18th 2007. £5179.83 Paid but what a long battle!

:D

COMPENSATION OF £100 ON 14/04/08 FOR CONTINUED HARASSEMENT.

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i'm at the court stage of my claim. i sent all my letters to the branch i opened my account in the local town.

 

as far as the courts are concerned you can do it all by mail or e-mail. i did my summary cause claim by mail. obviously you would have to go to the court if the bank put up a defence but i don't think this has ever happened.

[sIGPIC][/sIGPIC]

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Thank you.

 

Does this mean that I need to re send a prelim but to London, or just can I send the LBA to the London address.

My husband is Scottish so all of his relatives live in Scotland so he does have a Scottish correspondance address if need be.

 

Also, what is a summary clause claim - I have scoured the boards for months but i have not come accross that phrase before.

Settled at 50%

Clydesdale £155. Should have been £310 charges, plus interest :( Husbands Account.

 

 

SETTLED IN FULL:

MBNA £1230. For Hubby.

Halifax £39.

RBS £342. For Hubby.

Cap One £200.

Abbey:

:D Settled in FULL April 18th 2007. £5179.83 Paid but what a long battle!

:D

COMPENSATION OF £100 ON 14/04/08 FOR CONTINUED HARASSEMENT.

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Share on other sites

Personally I think its best to send everything to your branch - they know you and your account more. It worked for me anyway! You quite often get a faster response as well as a named person to respond to and direct any future mail towards.

 

If and when it comes to court stage as you're in England you can use the London address to serve on (or your branch if its in England) then you can do it through MCOL, or through your local court the old fashioned way!

 

It might be a good idea to phone and check if anyone received your prelim wherever you sent it to.

 

Good Luck :)

~

:p I'm a lover, not a fighter... well, most of the time :razz: ~

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The prelim was sent to the Chief Office address in his ex-local town in Inverness. The account was closed in 2004 as it was just a student account and we transferred into a joint account with Shabbey (but that's a whole other thread!) It was definately received because I posted it on 23rd October via recorded delivery and it was signed for on Oct 24th. I have waited a few extra days just to see if any letter was on its way but we still haven't received anything.

I will ask my husband to phone the Inverness branch in the morning to see what is happening.

I will post back tomorrow but I think I will just keep my LBA as going to the same Inverness address and then if it comes to a court stage I will use the London one to serve on.

Settled at 50%

Clydesdale £155. Should have been £310 charges, plus interest :( Husbands Account.

 

 

SETTLED IN FULL:

MBNA £1230. For Hubby.

Halifax £39.

RBS £342. For Hubby.

Cap One £200.

Abbey:

:D Settled in FULL April 18th 2007. £5179.83 Paid but what a long battle!

:D

COMPENSATION OF £100 ON 14/04/08 FOR CONTINUED HARASSEMENT.

Link to post
Share on other sites

The prelim was sent to the Chief Office address in his ex-local town in Inverness. The account was closed in 2004 as it was just a student account and we transferred into a joint account with Shabbey (but that's a whole other thread!) It was definately received because I posted it on 23rd October via recorded delivery and it was signed for on Oct 24th. I have waited a few extra days just to see if any letter was on its way but we still haven't received anything.

I will ask my husband to phone the Inverness branch in the morning to see what is happening.

I will post back tomorrow but I think I will just keep my LBA as going to the same Inverness address and then if it comes to a court stage I will use the London one to serve on.

Settled at 50%

Clydesdale £155. Should have been £310 charges, plus interest :( Husbands Account.

 

 

SETTLED IN FULL:

MBNA £1230. For Hubby.

Halifax £39.

RBS £342. For Hubby.

Cap One £200.

Abbey:

:D Settled in FULL April 18th 2007. £5179.83 Paid but what a long battle!

:D

COMPENSATION OF £100 ON 14/04/08 FOR CONTINUED HARASSEMENT.

Link to post
Share on other sites

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