Hi, i was wondering if anybody could help me. Recently somebody has used my details and i have had a letter sent out to my address saying i need to pay x amount of money otherwise they will take me to court, i know the person who has used my details and was wondering whats the best way to go around this as its a lot of money that is owed.

If anyone has any advice they can give me it will be much appreciated.

Thank You

Hi, can you let us have a bit more detail.

The person who has used your identity to borrow money - if you know the person, then have you made a complaint to the police - this is fraud? If you were to report them to the police then they will give you a crime number, which you can then pass on to the company. Along with the details of the person who has used your identity, the company should then be able to pursue them instead of you.

Which company is pursuing you ?

You say this person used your identity just recently.. how recently ?

The date of which i got the letter was the 22nd May and the letter said that i owe money as this person who had used my details had been shop lifting. I have been to the police and they advised me to speak to someone on here i am ringing the company who sent the letter tomorrow and im going to speak to someone who deals with fraud as well, is there anything else you recommend i should do. This incident happened on the 29th April.

Ah, let me se if I understand this better.

Someone you know has been shoplifting, but has given your details at the store. It would appear you have been sent a letter by RLP, yes ? I will move your thread to the specific forum that deals with this type of query and someone will be able to advise further.

I think you should first go to the police and advise them that this person has been using your identity.

At the time of the shoplifting incident, were you somewhere else and you can prove this ? If so, then you should have no problems totally denying any liability. You should not respond to the letter at all.

However, wait a little while and I am sure others will be along to advise further.

Yes thats the company, i explain to the officer that i am two weeks away from having a baby and that i have had trouble off this person in the past, they also have admitted it to someone i speak to.

Thank you for your help.

Hi and welcome to CAG.

Can I get this straight. A policeman advised you to come to CAG? If so, good on him

Can you name the company that RLP are acting for? Boots? Primark? TKMaxx?

What normally happens is that when a shoplifter is apprehended, a photo is taken of the offender which obviously isn't you so on the faintest glimmer of this going to court you would have absolute proof you are not the person apprehended.

I would be sending RLP one letter denying you are the party involved and wait for them to come back to you. Also get on to ActionFraud and get a crime number to pass on to RLP.

I would normally not say write to them but in this case, you should as otherwise they will keep sending the begging letters (which by the way are not enforceable)

hey that is good news!!

don't worry about RLP

you've got a shredder haven't you?

dx

Yeah he said its good advice on here and it was Tesco. I was thinking their face would be on cctv right? and i was just worried as im two weeks away from having a baby and its a lot of stress but i feel a lot better now.

Thank you so much and they wont take me to court at all?

In 2012 'a retailer' along with RLP did a test case in the county court against two teenage shoplifters. they lost...badly. Since then I am aware of NO cases taken to court by any retailer.

What the stores do is farm out shoplifting cases to this company who's only source of income is from unsuspecting members of the public (shoplifter or not)

RLP will make out that all the costs can be charged for. Wrong!

In fact, I would write to Tesco complaining that their security staff failed in their duty to confirm the shoplifters identity. Tesco are ultimately responsible for the actions of the security staff and RLP.

They (Tesco & RLP) may require proof that you are not the person wanted. If you are not bothered about letters coming (knowing now what they can do) you can ignore them. It is down to them to prove the case, not you prove your innocence.

To recap, no money is owed, not by you or anyone else. RLP arejust a bunch of muggers with a computer and Tesco are responsible for this mess and they are responsible for undoing it. Find the email address of their CEO and let him know that they have passed on your details unlawfully as you are not involved and thet they should ensure that RLP remove them from their database as well as Tesco doing the same. If you dont get a proper response complain to the ICO about the misuse of your data and the fraudulent manner it was obtained in the first place. They may say that it isnt Tesco's fault they were lied to but they have a duty of care to ensure that it was obtained correctly, legally and is used appropriately and none of that is the case here. Dont bother with RLP, let them get a telling off by Tesco.

Agree with Ericsbrother.

Ignore RLP and fire of a complaint email to the Tesco CEO.

[email protected]

in the meantime don't worry about this, nothing will come of it.