I have been trying for some considerable time to get a PPI miss selling claim paid by Welcome Finance.

The problem is that I have now reached the conclusion that the process being used by Welcome Finance

and being endorsed by the FSCS is not correct to avoid the correct processing of PPI miss selling.

My original claim was rejected by Welcome ....reason given that I did not make a claim to their insurance company .

The fact is, that I was never made aware of the insurance company.

I was self employed when I took out the loan and when I broke my shoulder and could not do my work,

I contacted Welcome and was told that I was not covered by their PPI policy.

I made a complaint regarding their decision to reject my PPI claim and was paased on to a manager at FSCS.

He has now agreed with Welcome that I must make a claim to their Insurance company ( Direct Group, Doncaster)

I have received forms from this company.

These forms make it almost impossible to conply with their terms.

I have found that the NHS hospital who treated me seven years ago for a broken shoulder will not supply me with the details athat they require.

I have since made a complaint to the FSCS, that this insurance situation is just a smokescreen to avoid paying out on PPI claims.

I maintained that any claim has nothing to do with the matter of being misssold the PPI.

I have now received confirmation from the FSCS that the insurance issue must be dealt with first before the miss selling can be delat with.

I belive that this is proof that this is a ruse

Has anyone else had a similar problem and any success with this company.

Regards

Alastair

why don't you put in a proper misspelling claim

using the FOS questionnaire

and a spreadsheet as per link 1 below.

it would be worth far more to you that claiming on the PPI.

have you got all the statement etc etc

if not sar time.

I wouldn't have thought you could have made a claim 7 years after the incident, anyway ?

The only way to claim against Welcome Finance is through the FSCS,

because they have become involved due to the fact that Welcome is bust.

However, I feel that the process is deliberately being made as complicated as possible to put claimants off. I

agree that a claim should not be possible after this time ...however this insurance company have told me that it is possible.

The fact remains that Welcome did not give details of any insurance company on their documentation as they were required to do

and to insist now that they had an insurance company is a con.

I firmly believe that this situation should be brought to the attention of the regulator ..the FCA.

so you have done an FOS CQ etc and put that in?

dx

Hi, I'm in the same situation only i became ill and was on incapacity benefit for 8 years; your GP may hold the information you need, they had mine from birth; sometimes they charge a fee; hope that helps