Hi there,

I am looking for advice on whether i have any chance of getting a default removed

that was been placed on my credit file last month,

4 years after the account was opened and no payment was ever made.

The company is a PayDay load lender, MyJar (formerly Txtloan), and at the time (2011) I was in financial hardship.

The original loan was £100. Now at a balance of £272.

I have record of sending them an email in early 2012 requesting they freeze the interest due to my money struggles.

I did not receive a reply.

During this difficult period I was juggling many payday loan lenders and as a result this particular one was forgotten about.

I never received any letters or emails from them regarding a statement of intent to issue a default.

I have not changed any of my personal information but I have moved and my mail is redirected to me.

I received 1 email from Lucas 12 months ago offering me options of payment

but i only found this by searching my inbox so i must has missed it at the time.

Since then I have turned over a new leaf financially and have managed to pay my outstanding debt in order to rebuild my credit and ensure that it is not harmed any further.

Feeling like i will be in financial jail for a fresh 6 years is devastating as I was hoping to buy a house in the coming years after the last of my known defaults dropped off.

Can i dispute this based on the length of time and the fact that I have not received any fore warnings?

Advice much appreciated!

Jen

Definitley not allowed, and also worthy of a formal complaint to ICO and FCA.

Can i ask what date do they say the date of default was?

Definitley not allowed, and also worthy of a formal complaint to ICO and FCA.

 

Can i ask what date do they say the date of default was?

The account start date is 30/12/2011 and listed date of default is 10/02/2015. I never made any repayment due to it getting lost in my multiple loans at the time.

Then the default date is unfair and can be challenged.

Hi, thanks for your reply. Should I email them/send a letter outlining that it is unfair and ask for a CCA? Or something more formal?

Thanks!

why not simply write a letter with proof that your last payment was XXXX date

and asking them why they have defaulted the loan now and not at the correct time

which was after the 3rd missed payment as detailed in the relevant ICO guidance at that time.

are you sure this is not an updated defaulted date check the debt summary carefully

does seem strange

Thanks for your reply! There never was any payment at all, at the time I was advised by the CAB to cancel my debit card to stop all my money being taken from me each month and then to address each company. TxtLoan got lost among my many loans.

The summary on my file shows no data prior to Nov 2014, then shows the £272 up until last month.

After looking through many forums for help, it's seems that many have received default threats from them but I cannot see anyone saying they have actually had the default posted to their file.

ok so delete the first line

dx

how did you get on with this please as I'm having the same problem had a loan with txt loan in 2012-2013 defaulted etc and today its now showing on my credit file like I've only just defaulted with the default date missing but under MYJAR ?

You need to contact the Financial Ombusdman. They have a team specially for PayDay Loan issues. My complaint is still being handled by them as several other factors have arisen with MyJars conduct towards me since. I am sure we are not the only two people they have done this to so the more that raise a complaint the better.

Update: The Financial Ombudsman service instructed them to put the correct date on my credit file, this has now been changed to early 2012. They agreed that it is unfair for MyJar to be stating the default date inaccurately as it was not my fault they were not exchanging data with CRAs until 2014.

I can only advise that anyone with the same problem takes it to the FO as what MyJar are doing to people is deplorable.

Thanks for your reply! There never was any payment at all, at the time I was advised by the CAB to cancel my debit card to stop all my money being taken from me each month and then to address each company. TxtLoan got lost among my many loans.

 

The summary on my file shows no data prior to Nov 2014, then shows the £272 up until last month.

 

After looking through many forums for help, it's seems that many have received default threats from them but I cannot see anyone saying they have actually had the default posted to their file.

The EXACT same thing has happened to me. Checked my credit file and Myjar popped up. Hadn't even heard of them. Defaulted March 2011, they changed defqault date to July 2014, but was only added to my file April/May 2015. Sent them a strongly worded email now to start the paper trail. did you ring up the FOS?