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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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Thulsa vs Halifax


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Will be sending initial letter to BOS on 17th, should get there 18th or 19th.

Asking for £2943 back so fingers crossed.

My hopes have been raised as another member got alot of £ back from Halifax.

 

I live in Scotland so would I be better to claim all back in one claim or go through multiple smaller claims?

 

Me a dumbass, should have posted this in the RBOS/BOS section!

 

 

MOD NOTE: NO WORRIES POST MOVED, AND TITLE DULY AMENDED :)

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I am in the same boat as you m8.....i am in Scotland......and am claiming a little over £2000 now......my first claim for 721 plus 39 court fee plus interest is due next wednesday....then once this is done i will chuck in another ...and so on.....

IF YOU FEEL I HAVE HELPED YOU IN REPLYING TO YOUR POST, CAN YOU CLICK ON THE SCALES AND LET ME KNOW

 

Halifax - Total £2116 - Plus approx £300 in interest plus fees for 3 small claims...settled all within 3 weeks of claim.....Now for the mortgage.....

Clydesdale Bank - Credit Card - Sent Data Protection Act - Awaiting statements

Clydesdale Bank - Current Account - Awaiting statements

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k, so you are claiming back £750 each time.

Do you get charged £39 each court fee, and is it paid back if you win?

 

Also, how did you word your initial letter? Did you ask for £2000 back directly or did you ask for £750 only?

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Yeah £39 each claim up to £750 claim......but you put it on your claim details that you are claiming it....ie

 

claiming £721.55 plus 8 % interest as allowed by county court act, plus fees

 

All my letters have been for full amount (started at £1968....now over £2000 with latest charges....

The only letter which i made different was Letter Before Action...which stated full amount, then i explained that due to being under Scottish law and to keep the claim to the small claims court, i would be entering 3 seperate claims (not at the same time otherwise they can ask for them to be lumped together ie....once 1st claim is passed, then i will enter 2nd claim etc)

I am still awaiting reply to LBA...but i am prepared for them to query the 3 claims....and my defence would be that since the charges occurred over 60 seperate instances, i can put in 60 seperate claim if necessary, however i am choosing to lump these together into set periods...ie 1st claim is for March 2001 to August 2002....next claim will be for Sept 2002 to etc...

 

Hope this helps

IF YOU FEEL I HAVE HELPED YOU IN REPLYING TO YOUR POST, CAN YOU CLICK ON THE SCALES AND LET ME KNOW

 

Halifax - Total £2116 - Plus approx £300 in interest plus fees for 3 small claims...settled all within 3 weeks of claim.....Now for the mortgage.....

Clydesdale Bank - Credit Card - Sent Data Protection Act - Awaiting statements

Clydesdale Bank - Current Account - Awaiting statements

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Tks for the ifo, I wasn't sure if my first letter should state full amount or not.

Seems like the first letter should.

 

My subsequent LBA (likely to get that far) will then explain, as you say, that there will be multipe £750 claims totalling up to the full amount (including interest).

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Remember....don't put all the claims in at one time, otherwise the bank could ask the court for them to be 'lumped' together, which would take it out of the small claims, which means you could be liable for costs etc....

 

However, all you have to say is that ...strictly speaking....you could put in each seperate charge as a single claim.......

IF YOU FEEL I HAVE HELPED YOU IN REPLYING TO YOUR POST, CAN YOU CLICK ON THE SCALES AND LET ME KNOW

 

Halifax - Total £2116 - Plus approx £300 in interest plus fees for 3 small claims...settled all within 3 weeks of claim.....Now for the mortgage.....

Clydesdale Bank - Credit Card - Sent Data Protection Act - Awaiting statements

Clydesdale Bank - Current Account - Awaiting statements

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Need a few questions answered, claiming back £3000 (in Scotland):

1. If I claim 4 times, £750 each time, this will cost 4*£39 (£158).

No way of getting the bank to pay this if I win?

 

2. Is it an absolite certainty that in Scotland I can only claim back for 5yrs instead of 6 as in England?

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Got letter from BOS saying "due to the naturs of my complaint, they have passed it onto their Customer Complaints department".

 

This was after y Preliminary Approach for Payment letter.

 

I'll wait for the 14day deadline to pass then, if I hear nothing more from them, I'll issue the LBA.

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Hi Scotia

 

Was wondering how your claim was going - think I am up to about £5000 from the bank of Scotland. I live in England but my account is held in Scotland so have been reliably informed I must claim through the Scottish Courts System. A lawyer friend of mine (albeit in English law) recently told me that putting in multiple claims to keep below the £750 limit would be an abuse of process?! Have you heard anything to that effect?

 

Thanks

 

X

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there is no problem with putting in multiple claims, as long as you dont put them in all at once, otherwise the bank could ask for them to be heard as one case, which would take it out of the small claims court......i m on my first of 3 claims, and each fee (£39) will be added to claim, so that i get it back...

 

'abuse of process' ?? if i wanted, i could put in a claim for each seperate charge.....but i am trying to minimise losses by lumping them together, so if the bank want to play funny buggers then so could we......

 

and yes...its 5 years for the statute of limitations in scotland........

IF YOU FEEL I HAVE HELPED YOU IN REPLYING TO YOUR POST, CAN YOU CLICK ON THE SCALES AND LET ME KNOW

 

Halifax - Total £2116 - Plus approx £300 in interest plus fees for 3 small claims...settled all within 3 weeks of claim.....Now for the mortgage.....

Clydesdale Bank - Credit Card - Sent Data Protection Act - Awaiting statements

Clydesdale Bank - Current Account - Awaiting statements

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yeah....if u read about the forum it actually tells you what to put on the court papers...something along the line of:

 

'The pursuer claims from the defender the sum of £xx.xx with interest on that sum at the rate of 8% annually from the date of service (together with the expenses of bringing the action'

 

I think it's quite ironic that the court fee is £39, which is the same as the halifax charges i am claiming back......i felt like saying to the court, that at least with the court fee, i feel i am getting value for money....lol

IF YOU FEEL I HAVE HELPED YOU IN REPLYING TO YOUR POST, CAN YOU CLICK ON THE SCALES AND LET ME KNOW

 

Halifax - Total £2116 - Plus approx £300 in interest plus fees for 3 small claims...settled all within 3 weeks of claim.....Now for the mortgage.....

Clydesdale Bank - Credit Card - Sent Data Protection Act - Awaiting statements

Clydesdale Bank - Current Account - Awaiting statements

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  • 2 weeks later...

Well, heard nothing from BOS since my letter asking for money back since their standard letter saying they had passed it to Customer Complaints dept.

 

I'll be sending my LBA on Friday.

 

I'm giving them a little more than the 14 days before the LBA to take into account the recent 3 Public/Bank Holidays etc.

 

 

 

Just realised, my thread reads vs Halifax. Could an admin rename it to Thulsa vs BOS?

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  • 2 weeks later...

Got a letter today saying, amongst other things:

1. I'm sure you appreciate, we incur costs... yada yada yada... and we believe it fair to pass these onto our customers.

 

2. We clearly outline our backing charges and are committed to complying with the Banking Cod...

 

3. Ultimately it's your responsibility to manage your accounts, but as a gesture of goodwill we'll refund £75 of the charges in a full and final settlement of your complaint on this account.

 

Erm, no. £700 shortfall there.

 

They also say they have tried to contact me but don't have any phone details, which is utter crap as they have called me many times before.

 

Monday's deadline is getting closer.

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Remember....don't put all the claims in at one time, otherwise the bank could ask the court for them to be 'lumped' together, which would take it out of the small claims, which means you could be liable for costs etc....

 

However, all you have to say is that ...strictly speaking....you could put in each seperate charge as a single claim.......

 

When you say at the same time, do you mean that we should wait until a case has been heard, or merely served? I can understand the point if I put in 4 on the same day, but what if I put each one in after the previous one has been acknowledged?

 

It's very confusing, knowing how best to proceed without taking months over claiming back a significant amount.

Bank of Scotland - £4000+ returned. Scottish resident, scottish accounts, but it's Halifax Bank of Scotland now, so took 'em to court in Halifax. One small claims, one defence filed, one refund of all charges + interest! Done and dusted.

Next - Capital One :D

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"They also say they have tried to contact me but don't have any phone details, which is utter crap as they have called me many times before."

 

It's amazing how efficient they can be if you owe THEM money isn't it.!!

 

;o)

** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

 

I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

 

The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

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Called the BOS as they had asked me to do so in letter that arrived a few days ago.

Told them I didn't accept their offer and they upped it to £250, but that was their maximum offer.

 

Told them I woudln't accept it and would proceed with court claim unless I received the full amount by Monday 22nd.

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Should I tell BOS that I am going to go through Small Claims for £750 each time before I do it, or should I just do it?

If I tell them before hand, and they see it's gonna cost them more to defend for each case rather than one big case, they may decide to fully pay up before the first case would actually go to court.

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  • 4 weeks later...
Took my time but put in my first Small Claim via Dumfries Sheriff Court today.

Respond date for BOS is 10th August and possible hearing date is 17th August.

 

that seems a long timeframe? my return date was 3.5 weeks after serving the claim and the hearing date (tomorrow) a week later.

Bank of Scotland round 1: £740 + costs settled, still sore over the 8% grrr

Bank of Scotland round 2: £629 +101.15 interest +£39 costs settled.

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