I owe Sunny 750 and I couldn't keep up with their original offer so emailed them and then I got a nice email from them asking me what would I like to pay, I sent an email on 7 February with my offer and have had nothing since. Has anyone else waited this long? Should I contact them again or shall I wait. They have been very reasonably (at the moment!).

If you have their bank details, set up a standing order and start paying. You dont need their permission to start paying.

own thread created

dx

Sunny customer here! Though never gotten an email response out of them... and they say the majority of their customers don't pay them back

Have you tried making a payment OP and then seeing what options you are presented with on the drop down option on your online account?

I find when I make my payment, for a short time immediately after, it does allow me to pick an option to pay less although the 'debt' sticks around that bit longer, it is one way to deal with it without any further hassle I am just referring to mentally, (*circumstances dependent of course*)

Failing this yes you need to re-contact them as you say they have been okay up to now, hope you get the action you need x

Do not pay through the online screen. You need to get the bank details and set up a standing order. Otherwise they will strip your account clean. many other PDL's do the same.

Sunny are part of provident financial. I had a loan with them but due to losing my job through arthritis I fell into difficulties., They are the most unhelpful bunch to deal with to start off with, Eventually they will agree to a payment plan. I pay weekly. They have stuck to the agreement and only have taken out the agreed amount each week. They have stated they will not default me with the credit agencies and they have been true tro their word. I have been paying for about a year with another 8 weeks left. Demand to speak to the elevated complaints and you will get the result you are looking for

You shoul dbe paying them via standing order. NOt giving them the authority to use a CPA which means they can take anything they want, whenever they want.

I agree as to the stranding order but touch wood, they have kept their side of the bargain for 12 months now with no complaints . I have been paying £10.00 per week and will soon be clear

Well, when the last payment goes out, make sure YOU cancel the DD and make sure YOU block all payments to them from your bank.

That I will, they have earned my respect as well in no charges or interest payments. They seem happy in just getting back the amount as to the original agreement. Seems a novelty a loan company acting in a responsible manner

Sunny are part of provident financial.

??????no they are not

Elevate Credit International Limited

dx

Yep, I am in error DX100UK

My account is with Satsuma, not sunny so ignore my previous posts as to Sunny