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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Wee Quicky question (hopefully)


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Apologies if this is going over old ground, just a bit mixed up and would like someone to confirm if possible, Thanks in advance...

 

1. I understand that 8% can only be added once it goes to court, (JUDICIAL INTEREST RATE?)

Question is can I add 8% to my total for normal interest so to speak.

 

2.Whats the exact lenth of time you can claim back on in Scotland, i've read its 6 years but pretty sure someone said 5 years on one of the posts, cant find it now.

 

3. What's the name of the dog in the wizard of Oz...

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1. No

 

2 5

 

J

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

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I believe so, or from the day that you start the proceedure

 

Is the only way to claim interest to calculate the amount listed on the statement? Is is useful to calculate the Compound Contractual Interest (the 8%, calculated using the relevant spreadsheet) and mention in the LBA? ie should you not settle now I will be claiming £xxx plus compound contractual interest of £xxxx plus any further costs accrued to myself...

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I'm Sorry cant help you with that one, I have just added up the total charges and no interest from my statements or any interest added on the spreadsheet it's £980, but looking back, this is for the full six years of statements, need to take off a years :(

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5 years from date of SAR.

 

If claiming contractual rate...declare it now (circa 29%). If it is the 8%, that only goes in at court stage and cannot be claimed if they settle earlier.

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

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no, on your spreadsheet, you would change the interest rate from 8 % to 29 % approx (- depending on your bank's unauthorised borrowing rate), so that It calculates the interest from the date of "offence".. That is why some people are putting in claims for, say, £10K against charges of about £2K. I havent seen any winners yet (or losers), but am watching with interest.

 

If they start paying out contractual interest easily, this could turn this forum on its head....exciting times!

 

Personally I just went for the normal interest and the bank paid up before I had to file at court...........good enough for me :grin:

 

j

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

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The normal interest rate being? i.e the one you used:smile: ?

Thanks very much for all the help by the way, ive got 4 other accounts and this is my first so hopefully I'll get the just of things soon enough.

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8% - but kept this off the spreadsheets. I only introduced this as a nudge before I filed court claim, and it worked.

 

Basically, "if you dont pay me now, you will end up paying plus interest, plus costs etc"

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

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