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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Santander Mortgage SPO - they want to evict now


Myfamily
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I wondered if anyone can help.

 

I have missed 3 payments on my santander mortgage.

 

I got a suspended possession order in Oct 2013 and had to pay £50 on top of the normal payment which i did

then approx 8 months later Santander said they would be willing to re-capitalise the arreras (approx £9,000) into the mortgage

and so I would have no arrears but my payments increase a bit. so I said yes.

 

Then last year we had all sorts of issues, the year from hell.

 

My father in law had what we think was a stroke or something at our house at xmas last year and my husband spent 6-7months

trying to get him re-housed to a care home and we can't look after him,

I have two kids and a full time job and so does my husband.

 

My daughter who was only 11 at the time was very sad and upset and finally last year she tried to commit suicide.

 

My husband then in Oct he went off work with stress anxiet, depression etc, he was foo work for 2 months,

he normally gets paid a healthy overtime payment and on call allowance which he didn't get while he was off work.

 

We had a problem with our roof which was leaking and had to be repaired which is why we missed the first 2 payments in Sept and Oct 2014

it cost us nearly £3,000 (our home insurance had lapsed so we weren't covered there)

and then because my husband was off work and we had less money we didn't make the 3rd payment in Jan

as we had robbed peter to pay paul fro nov and dec and had literally nothing in Jan.

 

I don't know what to do,

they are asking for all monies (£4,612) to be paid within 7 days which I cannot afford.

Mortgage is £1494 and I offered Santander an extra £65 to pay £1559 per month.

 

 

they said they would have to send it to their legal team (Eversheds) I got their latter last Saturday,

 

 

Obviously I don't want to go to court and I want to make the same offer to them but I can't face ringing them which they have asked me to do.

 

I have paid the normal payment today, and we are all back to normal finance wise, and husband is back at work.

 

 

I have extra outgoings and my daughters counsellar suggested that I enrole her in some classes to build her confidence.

but I can afford to pay what I offered above.

 

I need some help drafting something to them, I just don't know where to start!

 

Can you help?

 

Myfamily

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Hi there, I will get back to you later when I'm home from work and we can get a letter drafted. In the meantime, fill in the affixed budget sheet (it calculates automatically as you fill it in), so you can show how you are going to afford the payments going forward.

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Hi there, what's the 200 per month Hobbies ?

 

Also, the £12,000 arrears on the secured loan - is that also with Santander?

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ON a side note

How many "Charges" have been made to the mortgage for late payments and letters etc.

 

These charges should be totted up and reclaimed, or at the very least offset against the arrears (Along with interest charged on those penaltys) as they are unlawful and unenforceable. Particulay if the recapitalisation includes previous unlawful charges.

 

I would be sending satans bank, a full subject access request.

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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MyFamily my own experience would be that you do need to have the courage to ring Santander/Eversheds to explain your situation.

 

 

I can understand why you don't want to and in the past Accord's call centre have reduced me to tears with their heartless attitude. However, over the last couple of years their attitude does seem to have changed, probably, I suspect because the Financial Conduct Authority have made it clear that those in difficulty are to be helped, not made to feel like dirt! On my last two calls they have been reasonable and understanding.

 

 

You do need to have a budget sheet produced because they will probably want to go through it with you. My own view, and Ell-en may disagree as she has far more experience, is that you do need to show that you are putting your mortgage first. £110 a month for TV and broadband suggests you have every TV package under the sun and I am living proof that you can give up Sky etc. and put that towards the mortgage. :)

 

 

The one lesson I have learned is that the mortgage HAS to come first. Otherwise you end up leading a miserable life of fighting eviction over and over. I live a very frugal existence at the moment but that is how it has to be until those arrears are completely cleared. No holidays, no car, no luxuries whatsoever, because as a woman on my own I can no longer deal with the ongoing eviction threats.

 

 

I hope that helps, just my experience, but mortgage first - everything else - second! :)

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I do agree that the £110 per month for TV and broadband would be looked on as excessive and I think a judge might think you should save the cost and make a higher offer towards the arrears.

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Please, I really need help just putting my situation into words, I just can't face speaking them, I tried speaking to Santander before and I gave them all the fugures that I have put on my budget sheet but they still said it would go over to Eversheds, I have had dealings with Eversheds before and I can't talk to them!

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I'm at work at the moment but will try and find some time to draft the letter - are you going to change the budget sheet to show a reduction in the TV etc ? if so, will you be increasing your offer towards the arrears to £70 ?

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Affixed is a draft letter, you need to put your surname where there are XXX's, affix the budget sheet and send by special delivery (costs just over £5.00). Make sure you keep a copy of everything for yourselves. A few days after posting check the royalmail website to print off the signature receipt and keep safe with your copy of the letter in case we need it for court.

 

Do you have a receipt for the repairs to the roof?

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Hi Ell-enn - Yes I will do the budget sheet again so should I be offering £70 in total then my last offer was £65, so only £5.00 more is that right?

 

Also not sure if you realise but you don't seem to have attached anything :-)

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Hi Ell-enn - Yes I will do the budget sheet again so should I be offering £70 in total then my last offer was £65, so only £5.00 more is that right?

 

Also not sure if you realise but you don't seem to have attached anything :-)

 

 

Sorry, increase your offer by the £20 you've saved on the tv package

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Hi All,

 

Well I sent my offer to Evershed last week and in the end I offered £70, only because after I made the change to the broadband I realised I had made a mistake a mistkae on a couple of my other outgoings, so changed that. but anyway, I have recieved their reply today.

 

***************************************************

 

Dear Madam

 

We acknowledge receipt of your emails dated the 24th February and the 26th February 2015, and the attached documents.

 

We can confirm that we are unable to accept your proposal to pay £70.00 each month towards the arrears, as based on the information provided, this does not appear to be affordable for you. However, we can agree an arrangement for you to pay £52.00 each month towards the arrears, in addition to your monthly instalments.

 

You will shortly receive a letter, confirming that the above arrangement has been agreed. Please note that if payments are not maintained in accordance with the terms of the arrangement, then further action may be taken.

 

Should you have any queries, do not hesitate to contact us.

 

Yours faithfully

 

Eversheds LLP

 

*************************************************

 

So to everyone here, thank you again! for all youe help and advice, hopefully this year will be better for all of us :-)

 

I feel a weight has been lifted, so I will hopefully have a relaxing weekend for once!

 

Have a great weekend all :-)

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Hi All,

 

Well I sent my offer to Evershed last week and in the end I offered £70, only because after I made the change to the broadband I realised I had made a mistake a mistkae on a couple of my other outgoings, so changed that. but anyway, I have recieved their reply today.

 

***************************************************

 

Dear Madam

 

We acknowledge receipt of your emails dated the 24th February and the 26th February 2015, and the attached documents.

 

We can confirm that we are unable to accept your proposal to pay £70.00 each month towards the arrears, as based on the information provided, this does not appear to be affordable for you. However, we can agree an arrangement for you to pay £52.00 each month towards the arrears, in addition to your monthly instalments.

 

You will shortly receive a letter, confirming that the above arrangement has been agreed. Please note that if payments are not maintained in accordance with the terms of the arrangement, then further action may be taken.

 

Should you have any queries, do not hesitate to contact us.

 

Yours faithfully

 

Eversheds LLP

 

*************************************************

 

So to everyone here, thank you again! for all youe help and advice, hopefully this year will be better for all of us :-)

 

I feel a weight has been lifted, so I will hopefully have a relaxing weekend for once!

 

Have a great weekend all :-)

 

Very good news indeed.

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Excellent :)

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  • 1 month later...

Hi All,

 

Havning a panic right now, I haven't made the payment that was due for my mortgage this week. I had some serious personal issues basically to do with my husband - he withdrew all of my wages (that usually pays the mortgage) and spent it (he is a compulsive gambler) and now have no money to make this payment. I normally have full control over the bank account. I keep both cards, mine and his.

 

Last week I was at work and I asked him to pick something up for me, without thinking I gave him his card so he could pay for it, and he used it in the bookies!.

 

I have taken his card off him and cut it up - I am so angry but I don't know what to do now. I made an arrangement which I kept in Feb and March but now I have nothing to give them, I cannot even pay my other bills, such as council tax, gas, electricity etc. A friend is going to help me out with shopping for food for this month (she's coming with me and will pay) but she can't help me with this - it's too much.

 

I don't know how I can explain this to them, I feel like and idiot for trusting him. He was doing so well, I was controlling any money he had, but I let my guard down for a second and this happened, he is in GA and obviously like any addiction they have blips.

 

Like I said I have cut up his cards, he doesn't know the pin for mine so that's o.k. What can I do about Santander, I'm terrified!

 

Please help

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I don't think you have any option but to come clean and contact Santander to explain. If you don't contact them they will assume you have just defaulted on the arrangement and will more than likely apply for an eviction order.

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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ok, it's obvioulsy quite embarassing, but he should be more embarassed than me I suppose. and I just need to get this sorted out. Shall I just write what I put here and ask to continue the arrangement from next month??

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Make sure you send it to the right department and by either special delivery (best idea) or recorded delivery. If you need help with the letter please let me know.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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