Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
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London
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  1. #1
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    maud26 Novitiate

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    Default Advice re Woolwich please

    Hi all,
    I have sent my 2nd letter to the Woolwich requesting that all charges be repaid to me (almost £2600) and received a letter dated Oct 4th saying that my complaint had been passed to Barclaysicon. Judging by alot of the info on the forum this is the Norm but 4 weeks on i have no further contact from them. How do i play it from here?
    Huge thanks
    Maud26

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  2. #2
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    Default Re: Advice re Woolwich please

    Welcome Maud. Did you state you would pursue this through the courts?


  3. #3
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    Default Re: Advice re Woolwich please

    Hi
    No i've just checked and i just requested repayment!! Should i have threatened court at that stage? I got letter templates from AOL and the third one actually states that i would make a court claim.
    Thanks


  4. #4
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    Default Re: Advice re Woolwich please

    I'm not too sure in that scenario, my instinct says you've done all the requesting so a court claim would be justified, but I'm not sure - but someone will come along to help. In the meantime could you post the letters you sent? minus personal info, or a link to the letters?


  5. #5
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    Default Re: Advice re Woolwich please

    Just realised, maybe send the third - they've had too much time!!


  6. #6
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    Default Re: Advice re Woolwich please

    I typed them at work so can post them tomorrow if thats okay but i think i will send the third anyway, they very cleverly do not give a stated timescale in which to reply but the letter they sent does have a telephone number - do you think i should ring them???


  7. #7
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    Default Re: Advice re Woolwich please

    Also could you advise where i could get a template for the third letter???
    Huge thanks
    (not very good with computers)!! lol


  8. #8
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    Default Re: Advice re Woolwich please

    Ringing them isn't really advisable - best on paper, but that's up to you of course. In any case good luck and keep us informed. I hope someone can clarify your options re submitting claim based on the letters you have sent - if you want 100% back this is probably unavoidable with the Woolwich/Barclaysicon, but you'll getall the support you may need here!


  9. #9
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    Default Re: Advice re Woolwich please

    Quote Originally Posted by maud26
    Also could you advise where i could get a template for the third letter???
    Huge thanks
    (not very good with computers)!! lol
    Maud, to clarify where did you get the first 2 letters you sent?


  10. #10
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    maud26 Novitiate

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    Default Re: Advice re Woolwich please

    I got them from a link off my AOL homepage - way back in september


  11. #11
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    Default Re: Advice re Woolwich please

    Ok, try to post them tomorrow - or the name of the site you were linked to? or maybe post a brief description of what each letter entailed.


  12. #12
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    Default Re: Advice re Woolwich please

    I have found the info but it wont allow me to paste the info - is there any other way around it??


  13. #13
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    Default Re: Advice re Woolwich please

    Yep, whats the name of the site - I will have a look at the templates for you FWIW, If I can't help - somebody else will


  14. #14
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    Default Re: Advice re Woolwich please

    I got them off Aol's home page , go to 'money' then 'banking' and somewhere it says 'how to make £100 from your bank'. I am so so grateful for your time and effort - i wish i had found this site sooner


  15. #15
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    Default Re: Advice re Woolwich please

    Quote Originally Posted by maud26
    I have found the info but it wont allow me to paste the info - is there any other way around it??
    Hmmm, what does it say in the address bar when you tried to paste


  16. #16
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    Default Re: Advice re Woolwich please

    Quote Originally Posted by maud26
    the third one actually states that i would make a court claim.
    Thanks
    Or post that one here - I must help you defeat the regime!


  17. #17
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    Default Re: Advice re Woolwich please

    NSERT TODAY’S DATE]
    [INSERT YOUR HOME ADDRESS]
    [INSERT THE NAME OF YOUR BANK]
    [INSERT THE ADDRESS OF BANK]
    Re: Default charges on account number [INSERT YOUR ACCOUNT NUMBER]
    Dear Sir/Madam,
    I refer to default charges which have been applied to my account by [INSERT THE NAME OF YOUR BANK], amounting to [INSERT THE FULL AMOUNT OF THE BANK CHARGES].
    I have been a loyal customer of [INSERT THE NAME OF YOUR BANK] for [INSERT THE AMOUNT OF TIME YOU HAVE BEEN A CUSTOMER WITH YOUR BANK]. I have always maintained my account well and believe that the charges applied to my account do not reflect the cost to the bank of my account going into unauthorised overdrafticon.
    I therefore ask that you repay the amount of all these charges, [INSERT THE FULL AMOUNT OF THE BANK CHARGES].
    I am happy for you to contact me on [INSERT YOUR TELEPHONE NUMBER] to discuss the matter.
    Yours faithfully
    [SIGN YOUR NAME]
    [TYPE YOUR NAME]


  18. #18
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    Default Re: Advice re Woolwich please

    id send the lbaicon form HERE dont invite telephone conversations as they are not provable after the fact unless you tape them and you have to tell them you are taping it and they will probs hang up
    id say you have more than asked niceley, give them 14 days or go to court ( you will probs end up there anywhere) also read up on the law of it dunno if AOL give out the info but check out the step by step here it will explain a lot of what you need to have fixed in your head before your start to fight. good luck and keep us updated

    me against the abbey Paid in full (donation made)
    me against the woolwich Paid in full(donation made)
    me against HSBC Paid in full(donation made)


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  19. #19
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    Default Re: Advice re Woolwich please

    Hi All
    Just to update - i have just filled in online Moneyclaim after so much back and forth rubbish with Barclaysicon, i got dizzy in the end! I just wondered how long it could take and what the procedure is from here.
    Any advice much appreciated



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