A 220 page introduction to all things consumer related by our own BankFodder.
Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.
Basic Account Holder Do you record your calls? You'll regret it if you don't.
Cagger since : Mar 2011
Posts : 143 (0.06 post per day)
Re: Erudio - Sent me my CCA
Hey guys, thought i would update you -
recieved a balance statement from erudio following my dispute letter and sending my deferrment for again (Thanks DX100UK),
they have been removed from my credit file.
This letter was dated 4th sept.
All looks like its ok?
Maybe not.... i received no acknowledgement of my letter,
AND also received this:
Around the same period (i didnt open my post) i received a letter dated 29th AUG stating the following:
Thank you for your recent correspondence regarding your studenrt loan.
We have now investigated your complaint raised on decemeber 2015 and unfortunately we have not recieved correspondence from the FSO.
We would ask that you send us a copy of the outcome, to be able to investigate further.
Capquest will place a 30 day hold on your account ......
Any advice on the next steps?
Shall i send my deferrment letter recorded again?
Doesn't seem they have acknowledged and/or are mocking it
Basic Account Holder Do you record your calls? You'll regret it if you don't.
Cagger since : Mar 2011
Posts : 143 (0.06 post per day)
Re: Erudio - Sent me my CCA
Thats what im puzzled about. No i didn't, i requested a cca using the template link on here when they said they wouldn't accept my original deferrment, i then sent a no cca response letter again states nothing about FSO. Nowhere in my letters did it state this at all?
Basic Account Holder Do you record your calls? You'll regret it if you don't.
Cagger since : Mar 2011
Posts : 143 (0.06 post per day)
Re: Erudio - Sent me my CCA
Hi Guys, update:
received a letter from erudio telling me my account has now been passed to allied international credit, obviously they have ignored my previous letter and my deferment.
Shalll i send another letter outlining the DAF acceptance by fos and also write a complaint to the FOS?
Basic Account Holder Do you record your calls? You'll regret it if you don't.
Cagger since : Mar 2011
Posts : 143 (0.06 post per day)
Re: Erudio - Sent me my CCA
Got another letter from AIC offering a reduced rate dropped by £1000. Ridiculous, i sent my DAF!!!
I know its too early to complain to fos about the DCA harassment but this shouldnt be with a DCA anyway as i have complied with the DAF terms. I feel i should write to erudio stating this again?