I am about to raise a complaint with Kwik Fit relating to a winter service that they did on Dec 23 2014

the subject line says it all

will keep this thread updated

what did they do cross thread it...bye bye oil.

Subject line explains nothing. What happened?

I'll go for them not changing the washer. Rarely renewed even when the service instructions say they must be.

Indeed Conniff. Is an endemic problem however cross threads rarely result in the plug falling out and unusual for them to leak that bad as well. I think this might be a case of a stripped thread.

Info though is scant to make an objective call (not unusual that is it)!

As with all fastenings, clamp force on contact surfaces is key to a good joint.

A VW or similar with an alloy sump would be my guess.

I am about to raise a complaint with Kwik Fit relating to a winter service that they did on Dec 23 2014

 

the subject line says it all

 

will keep this thread updated

I can't see any updates and as it stands it says nothing.

Yes, but this is yet another example of people taking cars to a tyre & exhaust fitter for work that should be undertaken in a proper garage.

Its like needing a heart bypass and going to see your dentist about it because he is kind of a medical professional and has offered to do it cheaper. You get what you pay for.

Yes, but this is yet another example of people taking cars to a tyre & exhaust fitter for work that should be undertaken in a proper garage.

Its like needing a heart bypass and going to see your dentist about it because he is kind of a medical professional and has offered to do it cheaper. You get what you pay for.

All very true, but if you are a butcher or baker or a shop girl, you can only go by what is on the advertising boards that you pass everyday on your way to work.

Word is slowly getting out, a lot of it by 'once bitten twice shy' means which does no car owner any good.

All very true, but if you are a butcher or baker or a shop girl, you can only go by what is on the advertising boards that you pass everyday on your way to work.

 

 

 

Word is slowly getting out, a lot of it by 'once bitten twice shy' means which does no car owner any good.

Very true.

Sorry to disagree guys---well slightly. You don't always get what you paid for---too many examples of main dealer prices and they too often can't find fault to repair-----employ computer kids instead of experienced mechanics.

"word is slowly getting out"----Not so, just look at last years financial results for Arnold Clark---no doubt KF will be the same. Yes, advertising certainly plays a large part in attracting joe public to these firms.

One thing to note is that the OP has not been back - even to read responses - since his initial post.

The only way to know for sure it has been done properly (if you have the knowledge) is to do it yourself. A monkey should be able to do an oil change without wrecking an engine, but given the OP hasn't been back, I suspect it's more a post to damage Kwikfit's reptation than anything else.

It's only been 5 days, mail can take longer than that, so lets give him a chance before we make assumptions.

If the OP has not already made contact, the quickest way of getting in touch with us is to email full details of the issue including the Kwik Fit centre you visited, the vehicle registration and a contact telephone number to [email protected]. Our team will then liaise with the relevant area manager to investigate further and will be in touch.

Thank you.

Kwik Fit Customer Services

That's long enough, it's the 8th Feb, any update markk99 ??