Hi,

I'm new to the forum and hope someone could be kind enough to help me out

I received a PCN from EXCEL PARKING it carries a £60 fine if paid within 14 days or £100 within 28 days, the letter started like this:

Issue Date of Notice: 19/11/2014

Contravention Date: 09/11/2014

Duration of stay: 17 mins

This Parking Charge Notice (PCN) is issued to vehicle registration mark *******

for allegedly breaching the car park terms and conditions in the Privately Operated Car Park at The Square Chorlton-Cum-Hardy

The alleged Contravention was detected and recorded by Automatic Number Plate Recognition (APNR) cameras

at the site on the and the period of parking resulting in the contravention is identified above.

The reason for the contravention is: Parked without displaying a valid ticket / permit

I replied stating that I tried to pay but the machine wouldn't accept my money,

I didn't have a mobile phone to ring the helpline number so left the car park without using it

after trying several attempts with different coins from my car.

I added that because it was a Sunday the fee was only 50p for the full day,

so I added in the envolope a £1 postal order to cover any inconvenience caused,

This they have kept even though they reject my appeal!

They have replied stating that they reject my appeal,

they say I could have used one of the other pay machines (didn't notice any),

I could have called the helpline when a phone became available, one wouldn't have came available

They say I have to pay or appeal to popla.

Anyone got any advise please?

EDIT: The appeal reject letter is dated 17 December and includes the POPLA code.

1st it is NOT A FINE

its a speculative invoice

use the popla code and appeal on exactly the same reason

machine not working

moey fwded for 'lost' revenue.

that will cost them £27 to goto popla anyway I think.

lots of excel threads here to read.

dx

Hi and welcome to CAG.

Please follow DX's advice to read other threads regarding excel. This will give you the information you will need when appealing to POPLA.

If you can go back to the site, take photos of the signs and any machines. Check the area for phone boxes.

As this was a Sunday and the fee was 50p and the fact that you left the site once it dawned on you that the machine was faulty (especially if you left within 10 minutes)

There is also the fact of Genuine Pre estimate of Loss (GPEoL) What loss did they incur? 50p. You sent them a £1 postal order which they have kept.

I doubt they will succeed at POPLA

Thank you for the replies

I will send my appeal to POPLA and I will come back and let you know the outcome.

Thank you for the replies

 

I will send my appeal to POPLA and I will come back and let you know the outcome.

An appeal to POPLA must include;

1. Please provide a breakdown of the genuine pre estimate of loss, that this charge must represent, for any alleged breach of the terms and conditions displayed on the signage.*

2. Proof, by sight of contact, that Excel has lawful authority to issue and pursue*parking charge*notices through to a court of law.

3. Proof that the charge is not punitive.