Wow. What a bunch of bullies these guys are.

I have just gone through the various threads and have a similar story with Erudio student loans.

I have supplied them everything under the sun to request a deferment and they keep on rejecting it.

My income is only 15k a year but the guy on the phone was saying that since your bank statements show an higher income

we will take that as meaning its over the allowance!

My response was that I am self employed so someone pays me for a job out which I make only 5-10%.

No we don't agree.

Send us your Tax return which I have and they want the form from HMRC which I don't get for another 2 months!

Supplied them my tax return documents which show my income - Not accepted

Supplied them my Tax return from my accountant - Not accepted

Supplied them my bank statements - Not Accepted

I have wasted a good 3-4 hrs on the phone with them and what a bunch of idiots they are.

I have read the threads and will fight them. What should I do next?

Also I want to be able to claim expenses them for the time wasted. Any suggestions?

Watchdog had good feature on this a few weeks back.

As for expenses for wasted time, very unlikely, you can claim costs in a court setting and it would be feasibale to claim damages from them for time spent but would be very hard to prove and win.

Even then you could only realistically claim 3-4 hours of what your time is worth, this would unlikely to be much. perhaps minumum wage x 3 or the litigant in person rate of £18 x 3.

tell us about your loan

you REALLY need to stay off the phone to these people

you'll have no papertrail and they'll screw you over.

seems like they've got you jumping through every form/paperwork request they can.

they have NO ENTITLEMENT WHATSOEVER

to see 90% of those documents you have mentioned already.

quite honestly until we get more info on your loans

I'd simply find the ORIGINAL SLC deferment form

its on here somewhere

copy it and fill it in

sign it

and end it back.

sadly I suspect you've already filled in and sent their expanded form

which is how they fleeced all the other stuff out of you.

dx

tell us about your loan

 

you REALLY need to stay off the phone to these people

 

you'll have no papertrail and they'll screw you over.

 

seems like they've got you jumping through every form/paperwork request they can.

 

they have NO ENTITLEMENT WHATSOEVER

to see 90% of those documents you have mentioned already.

 

quite honestly until we get more info on your loans

I'd simply find the ORIGINAL SLC deferment form

its on here somewhere

 

copy it and fill it in

 

sign it

 

and end it back.

 

sadly I suspect you've already filled in and sent their expanded form

which is how they fleeced all the other stuff out of you.

 

dx

Taken out in 1996-1998.

My annual income is 16k right now and

I wanted to defer it for another year

they are saying that since the income for my self employement is 36k they will go with that figure.

Thats just silly if I get 36k in but spend 20k back on expenses on the business like buying goods

then my net income is only 16k which is what the HMRC taxes me on. Are they correct?

Yeah I thought they were a legit organisation and have a perfect credit history.

So to avoid any damage to it which they said that they would do with their various pressure tactics

I have given them what ever they have asked for.

Luckily everything has been done over email and only 2-3 phone calls. But all documents have been submitted over email.

Also since this has been going on since June to to their incompetence.

They are now claiming that they will only back date 3 months and

I will have to pay the rest once they finally agree to defer it.

Is that correct?

You go by the old SLC rules end off

no matter what these fleecers say.

dx

You go by the old SLC rules end off

no matter what these fleecers say.

 

 

dx

Can they put any sort of negative remarks on my credit history? Or charge me late payments fees? I have complied with the original request and sent my deferment form off within a week but it hasn't been deferred due to their new requirements.

no-one can charge PENALTY fees

they are unlawful and reclaimable.

lowells claim they can trash your file

as your loans are old style

I don't think we have ever actually seen them do it

dx

I just went through some mail that I got yesterday and the letter from HMRC is here that they want. Shall I email it off to them and be done with it? I really don't want to as they have really troubled me.

you've done the rest

might shut them up?

dx

you've done the rest

 

 

might shut them up?

 

 

dx

dx a lot of people have asked for a CCA request on the other forums. I can't understand what this achieves? Can you advise please?

anyone chasing money etc etc

MUST hold a copy of the SIGNED loan Agreement.

dx

Submitted the form that they asked for and got a call back from one their team leaders who questioned me on my income and bank statements. I advised him that I owned 3 properties through loans and he says that they will go off my income before expenses since I was a Landlord. As a LL I have various expenses which account for more then 50% of the income. If the HMRC calculates my taxes on my take home pay of 16k can these guys insist on me paying back my SL since my income before expenses is 36k.

He was saying that if someone gets 36k a year they can't then say they pay 1k for dinners, 4k for clothes, 3k for Petrol. My answer to that was that my expenditure does not include anything that is personal.

or tell them when they ring IN WRITING ONLY and hang up

:headbang:

dx

:headbang:

 

dx

I know... I just wanted it dealt with and had the document that they needed so spoke with them.

Can anyone advise if legally they are right in their claim that they go of my income before any expenses?

in all these cases you need to refer to the ORIGINAL SLC T&C's

if the SLC calculated things one way

and arrows are doing in another

unless you sign a NEW AGREEMENT with arrows

they CANNOT change the deferment rules.

dx

I don't have these.

Is this when a CCA comes in?

I don't have these.

 

 

Is this when a CCA comes in?

yes we have blank deferment forms but I don't think the full T&C's

Can anyone advise if legally they are right in their claim that they go of my business income before any business expenses?

whatever they are saying pers id ignore it.

I bet they've not put that in writing have they?

you need to refer to the original SLC T&C's.

I would have thought they could only assess on your nett profit, which in your case id £16K, no matter what carp they spout

I would have thought they could only assess on your nett profit, which in your case id £16K, no matter what carp they spout

I will ask them to put it in writing and update "if" they do.

I will ask them to put it in writing and update "if" they do.

They can be quick when they want to be.

someone called me last week about my earning being counted as gross before expenses.

I asked them to put it in writing and

they sent me a letter today to say that since my gross earning is over £2,000 odd a month I am liable to pay it back.

Thats just silly..... So say you own a sandwich shop and your turnover is 50k but you only make 10k after expenses they can't say that your income is 50k.

Any suggestions who I can speak to about this?

you need to refer to the original SLC T&C's.

you need to refer to the original SLC T&C's.

See the original says that I need to be under the threshold

but it doesn't state anything about what qualifies as a income.

Interesting article http://www.theguardian.com/money/2014/may/20/student-loan-erudio-under-fire

It seems that they are advising credit agencies.