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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Vosteran taken over...? how can I change it?


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I'm a Mozilla Firefox user. each time I click on the Firefox Icon to access the Internet I get the Mozilla tab and my Google homepage...simples...

 

The other day I downloaded something and somehow it has thrown up Vosteran as the preferred browser - even though I clicked the Mozilla icon - I've never heard of Vosteran....

 

I went to program removal and uninstalled it and anything remotely looking as having Vosteran name in it and as far as I can see, that was it.....but, the same things continues even once uninstalled.....any of you techi's know what this is and how I can rid myself of this irritating screen?

 

I bow to your better knowledge than I on techi things....

 

Thank you

 

A1

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Download Malware bytes and run it, it will will remove the rubbish that's been installed.

 

https://www.malwarebytes.org/

 

George

 

Thanks George, I think I've cracked it now, but such a waste of my time going through it. Apparently this was something automatically downloaded when I updated Adobe - drives me mad when these software houses ride a program on the back of something else which faffs up all your defaults....I had some guy telephone me a couple of days ago telling me he was from World Wide Web department and asked me to sit in front of my PC so he could talk me through removing all the cr*p on my machine....picked it up from my IP address and URL or some such tosh.....as an error report.....me not techi, but me not born yesterday either....so where did my phone number come from I asked myself he'd phoned me on?

 

Naturally I gave him nowt but I guess some might have listened.....me and techi things don't get on and that's why I stick to my clapped out old PC not wishing to change - no doubt I'll end up having it crash and I lose everything, but until then, thank god for that little box I plugged in and send all my files to!

 

Thanks for your help....

 

A1

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