Jump to content


  • Tweets

  • Posts

    • Your page numbers should run through your WX and exhibits so im concerned its page x of 9.
    • Paragraph 18 – you are still talking about Boston stolen items. About time this was fixed??? Paragraph 19  In any event, the claimant's PS5 gaming device was correctly declared and correctly valued. The defendant accepted it for carriage and was even prepared to earn extra money by selling sell insurance in case of its loss or damage. New paragraph 20 – this the defendant routinely sells insurance in respect of "no compensation" items (a secondary contract contrary to section 72 CRA 2015) new paragraph above paragraph 20 – the defendant purports to limit its liability in respect of lost or damaged items. This is contrary to section 57 of the consumer rights act 2015. The defendant offers to extend their liability if their customer purchases an insurance cover for an extra sum of money. This insurance is a secondary contract calculated to exclude or limit their liability for the defendants contractual breaches and is contrary to section 72 of the consumer rights act 2015. New paragraph below paragraph 42 – the defendant merely relies on "standard industry practice" You haven't pointed to the place in your bundle of the Telegraph newspaper extract. You have to jiggle the paragraphs around. Even though I have suggested new paragraph numbers, the order I have suggested is on your existing version 5. You will have to work it out for your next version. Good luck!   Let's see version 6 Separately, would you be kind enough to send me an unredacted to me at our admin email address.
    • UK travellers have been turned away at airports because their passports are not valid for EU travel.View the full article
    • i think theres been MORE than amble evidence of that and am astonished that criminal proceedings haven't begun.
    • Yep, those 'requirements' not met to shareholders satisfaction seem to me to be: 1. Not being allowed to increase customer bills by 40% (of which well over 50% of the new total would NOT be investment) 2. 1 plus regulators not agreeing to letting them do 'things in their own time (ie carry on regardless)
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Removal of successfully settled payday loans from credit report


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3093 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

hi all ..

.this is just a quick email really but

 

im trying to remove successfully settled payday loans from my credit report

as they are stopping me from getting a mortgage.

 

I thought it would be useful to keep you posted

I found this email on the CAG forums, copied in the ICO, FCA and my local MP and sent it off..

..now to keep my fingers crossedxx

 

Dear Wonga.com/Experian,

 

I have used your service a number of times over recent years, always repaying my loans on time and in full.

 

I have never been late with a payment, or defaulted on a sum.

A large part of my decision to use your service was your promise

on your website at the time that you would report my good conduct to credit reference agencies,

and this would improve my credit standing.

 

I kept faith with my part of this agreement and paid all my debts to you on time.

 

At the time, your services showed upon my credit file as “Loan”,

and my full and prompt payment of account did indeed have a positive impact on my credit file.

 

However, it seems that since then, yourselves or your agents Experian,

have decided to list them separately as “payday loans”,

and this has now been quoted to me by other lenders as the reason for them declining my applications,

and has in fact now cost me a mortgage and the home of my dreams.

 

As such, I feel I am being made to suffer undue hardship because of this retrospective change,

especially as at no time did I breach any agreement with yourselves,

and always met my promise to pay.

 

Note that this change means that the advertising you ran at the time

stating that use of your services would improve my credit rating is now incorrect.

 

As I entered into an agreement with you on the basis of this advertising,

I believe this has formed a collateral contract.

I also believe that this retrospective change is a breach of the FCA’s principle of Treating Customers Fairly.

 

There is no requirement in statute or otherwise for you to report the performance of my account to any 3rd party,

this is just something you have taken the decision to do.

There is no law or statute preventing you from removing this information from my credit file.

 

I would like to request you remove all settled accounts from my credit file,

as a goodwill gesture, in order to resolve my complaint.

 

I look forward to hearing from you.

Edited by citizenB
formatting
Link to post
Share on other sites

There is no harm in trying. Please do let us know how they respond :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Good luck but don't hold your breathe.

Link to post
Share on other sites

first time I've ever heard of a mortgage company refusing a mortgage

'because' the OP 'had' a PDL.

 

 

if the loan was administered properly , as it was, there should be no reason to refuse the mortgage.

 

 

what are they going to do next,

refuse a mortgage because someone had a car loan years ago.

 

 

then where will it lead?

 

 

you cant have any passed history on your credit file

else you cant get a mortgage?

 

 

then they'll say

'you are a risk to us, as we cant see how you've managed you finances in the past

because your CRA file is blank!

 

 

somethings not right here.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 weeks later...
first time I've ever heard of a mortgage company refusing a mortgage

'because' the OP 'had' a PDL.

 

 

if the loan was administered properly , as it was, there should be no reason to refuse the mortgage.

 

 

what are they going to do next,

refuse a mortgage because someone had a car loan years ago.

 

 

then where will it lead?

 

 

you cant have any passed history on your credit file

else you cant get a mortgage?

 

 

then they'll say

'you are a risk to us, as we cant see how you've managed you finances in the past

because your CRA file is blank!

 

 

somethings not right here.

 

 

dx

 

The OP is correct. Mainstream Mortgage Lenders (High Street Banks, Reputable Mortgage Companies) will refuse you a Mortgage if you have taken out a Payday Loan. There are a few that may lend providing you have had no more than 2 Payday Loans.

 

This is because they see you as someone who cannot manage their finances and cannot get a Personal Loan from a Bank and have resorted to high interest short term loans. It does not matter to them whether it was an emergency or not.

Link to post
Share on other sites

  • 1 month later...
hi all ..

.this is just a quick email really but

 

im trying to remove successfully settled payday loans from my credit report

as they are stopping me from getting a mortgage.

 

I thought it would be useful to keep you posted

I found this email on the CAG forums, copied in the ICO, FCA and my local MP and sent it off..

..now to keep my fingers crossedxx

 

Dear Wonga.com/Experian,

 

I have used your service a number of times over recent years, always repaying my loans on time and in full.

 

I have never been late with a payment, or defaulted on a sum.

A large part of my decision to use your service was your promise

on your website at the time that you would report my good conduct to credit reference agencies,

and this would improve my credit standing.

 

I kept faith with my part of this agreement and paid all my debts to you on time.

 

At the time, your services showed upon my credit file as “Loan”,

and my full and prompt payment of account did indeed have a positive impact on my credit file.

 

However, it seems that since then, yourselves or your agents Experian,

have decided to list them separately as “payday loans”,

and this has now been quoted to me by other lenders as the reason for them declining my applications,

and has in fact now cost me a mortgage and the home of my dreams.

 

As such, I feel I am being made to suffer undue hardship because of this retrospective change,

especially as at no time did I breach any agreement with yourselves,

and always met my promise to pay.

 

Note that this change means that the advertising you ran at the time

stating that use of your services would improve my credit rating is now incorrect.

 

As I entered into an agreement with you on the basis of this advertising,

I believe this has formed a collateral contract.

I also believe that this retrospective change is a breach of the FCA’s principle of Treating Customers Fairly.

 

There is no requirement in statute or otherwise for you to report the performance of my account to any 3rd party,

this is just something you have taken the decision to do.

There is no law or statute preventing you from removing this information from my credit file.

 

I would like to request you remove all settled accounts from my credit file,

as a goodwill gesture, in order to resolve my complaint.

 

I look forward to hearing from you.

 

Hi I was just wondering if you have had any success with this, I came across your thread and I'm in a very similar situation?!?!?

Link to post
Share on other sites

I'm having a similar battle with Wonga over a loan taken out this time last year for the very purpose of improving my credit file. It seems they are happy to remove some loans if they feel you became inelgible under the new guidelines. My argument is one they advertised that taking the PDL would improve my credit rating and also that my financial statue was no different for the first loan hence under the new guidelines I wouldn't have been eligible.

Im finding they just keep repeating that they have to report the correct information to the CRA's, however when I challenge them on the removal of the second loans details from my credit file they don't seem to have an answer. I'm wondering if there is a cut off date for older loans which the new guidelines don't apply to?

i can confirm 100% that a PDL will effect your ability to obtain a mortgage, 1 may scrape through but multiple loans would make it near on impossible to get a mortgage, likewise multiple betting transactions.

Link to post
Share on other sites

I'm having a similar battle with Wonga over a loan taken out this time last year for the very purpose of improving my credit file. It seems they are happy to remove some loans if they feel you became inelgible under the new guidelines. My argument is one they advertised that taking the PDL would improve my credit rating and also that my financial statue was no different for the first loan hence under the new guidelines I wouldn't have been eligible.

Im finding they just keep repeating that they have to report the correct information to the CRA's, however when I challenge them on the removal of the second loans details from my credit file they don't seem to have an answer. I'm wondering if there is a cut off date for older loans which the new guidelines don't apply to?

i can confirm 100% that a PDL will effect your ability to obtain a mortgage, 1 may scrape through but multiple loans would make it near on impossible to get a mortgage, likewise multiple betting transactions.

 

Yeah I've just applied for a mortgage and it's been declined on this basis, I have emailed the 4 lenders I have taken loans out with asking for the information to be removed, I know they don't have to record anything so hopefully I can convince them, if not I will go on a letter writing campaign!

Link to post
Share on other sites

They wont remove it. It was added as an accurate record of the status of account. It's one of the reasons weve always said not to have one. You could take out a 200 loan with them, pay it back in full 4 days later, and they will still record it, and you will still get declined for a mortgage.

 

To a lender, use of a PDL makes you appear desperate for cash as you have been turned down by all other lenders.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

So why did they remove the second loan I took out with them? I fail to understand why if a loan was re-payed on time in full why under the new guidelines all Wonga activity on my CF should stay. My financial status is no different from the first loan taken out in Jan to the second taken out later in the year. It seems Wonga are picking and choosing which loans to remove from CF which surely makes the whole of your argument redundant.

I could understand if any bad information was retained but the fact that Wonga openly advertised that PDL were a good thing makes a case for removal of all loans paid on time.

 

Halifax have stated that they view a PDL as they would any other type of loan and it alone would not make you ineligible for a mortgage with them, of course multiple loans every month would have an effect but its really only the last 18 months to two years thats is looked at closely.

Link to post
Share on other sites

  • 6 months later...

I just wanted to know if you have successfully removed wonga from your credit file.

 

I am in the very same situation but company is Sunny Loans, Shall I send the same letter and expect a positive response?

 

Looking forward to your response.

 

Thanks

Link to post
Share on other sites

Best to start a new thread

Of your own

 

DX

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 months later...

Hi - I was wondering if you ever got this resolved or even a reply ? I have recently been refused an excellent role within finance post a credit check (despite the role not being classified as a controlled function by the FCA) and when I checked Experian, fully settled payday loans from 1 year ago were on my file - 1 loan, rolled over 6 months turned up a individual entries. I was only helping my husband in the short term in a new business start up and when I talked to Money Shop at the time, they never referenced it would have a negative impact on my report.

Link to post
Share on other sites

Start a new thread of your own

As per the last three posters

Thread closed

 

As the original question is now +6mts old

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3093 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...