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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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fell for bulllying from 1st Stop Loans


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Please could you advise

 

 

I borrowed an original amount of £225.00 from 1st stop home loans back in june 2013.

 

 

I had problems and

added them to step change and was paying them at £5.00 a month.

 

 

They have been calling and emailing and threatening me until I gave in yesterday and agreed to pay them a further £350.00 instead of £486.38.

 

 

I have already paid them £76.00.

 

 

They are really horrible and nasty.

 

 

I called stepchange this morning in tears and they have given me a CPA letter for my bank,

 

 

I have sorted everything with my bank and no payments will be taken tomorrow .

 

 

However, I want them paid off as they are really scary.

 

 

They keep threatening court etc ( for £225)??

 

 

I CCA’d them a few weeks ago and have uploaded the agreement and

my account with details removed.

 

 

The original amount was £225.00,

Charges are £12.00 for arrears and

then £20.00 to go to litigation as it says in the agreement.

 

 

There is a lso a daily charge of £2.90 a day for 60 days.

 

 

However, I am led to believe that we pay back original loan plus one month interest plus charges

so I make that £225 (loan) + 78.75 (original interest ) + £12 (default fee) + £20.00 ( litigation)

and not the £2.90 a day x 60 days

 

 

Total amount to pay back £335.75.

 

 

I have already paid £76

 

 

I make that I owe them £259.75.

Am I right.

 

 

I have put a CPA in to stop the £350 and

 

 

I will pay them via bank transfer the £259.75.

 

 

Will they leave me alone or take me to court after.

 

 

I am so worried as he is really horrible on the phone and

 

 

im scared he’ll come to my house

 

 

Please help,

 

 

i really am trying to sort my debts

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attachment unapproved for safety of pers info.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you can reclaim those PENALTY charge

 

 

and the litigation fee

 

 

if they have NOT issued a court claimform.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

OK, completely forget any notion or idea of these turning up unannounced on your doorstep demanding money.

This is 2014 not 1914, the days of thugs with baseball bats turning up to 'encourage' you to pay their loan are long gone.

 

Secondly STOP talking to them over the phone, I 100% guarantee that the phone jockey would never commit in writing what they have threatened you over the phone with.

 

You can totally ignore everything they have said over the phone, this will be complete lies and idle threats purely designed to intimidate you into paying money you can't afford and likely don't owe.

 

The fees they have added are most likely unlawful and can't be added, although you have the paperwork with the T&C's? In the small print of the T&C's check and see what it says about adding these fees and charges, most likely they are unenforceable and unfair terms to the consumer and can be argued against.

 

NO phone calls, if they ring laugh and hang up, DO NOT discuss anything with them over the phone, if this is with CCCS then you need to tell them that this clown outfit is harassing you.

 

Keep a diary of events also, log all phone calls they try and make with a view of reporting them to the police for the criminal offence of harassment.

 

Keep ALL correspondence including their envelopes.

 

Being in debt is NOT a criminal offence, these clowns are deliberately trying to exploit your lack of knowledge and intimidating you into making payments you can't afford.

 

Keep EVERYTHING in writing, if you send them anything keep a copy of it, and send them 2nd class post with ''proof of posting'' which is free from the PO counter.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Thanks,

so don't pay them 259.75 tomorrow.

 

 

As I want rid and sold my bike is can afford to get rid them.

 

How much do I pay.

 

 

Loan of 225 plus 1 month interest of 78.75. Total 303.75 minus the 76 quid paid.?? 227.85

 

 

I can send by bank transfer tomorrow.

 

 

Also, may checked my records.

Not on bank credit but it's on equifax.

 

 

On equifax or had nothing about any payments or defaults,

it's just blank apart from their name and an amount of 568 pounds.

 

I will do as you say.

I'm trying to clear my pay day loans.

 

 

Is it original amount plus one month interest as a general rule.

 

 

I can't see a court doing a judgement if I've paid the original amount plus interest.

 

 

Can you??

Thanks, feel much better now

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Thanks, so don't pay them 259.75 tomorrow. As I want rid and sold my bike is can afford to get rid them.

How much do I pay. Loan of 225 plus 1 month interest of 78.75. Total 303.75 minus the 76 quid paid.?? 227.85 I can send by bank transfer tomorrow. Also, may checked my records. Not on bank credit but it's on equifax. On equifax or had nothing about any payments or defaults, it's just blank apart from their name and an amount of 568 pounds.

I will do as you say. I'm trying to clear my pay day loans. Is it original amount plus one month interest as a general rule. I can't see a court doing a judgement if I've paid the original amount plus interest. Can you??

Thanks, feel much better now

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additional attachments unapproved

 

 

per info showing

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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the statement you've posted shows £455.38 as the loan amount but the "contract" says £255 so they added £200 in the first month? then added their penalty charges and the very dubious litigation fee?.

 

Can't help thinking they think they've got a mug, personally I wouldn't pay them a penny more until they learn how to add up.

Illegitimi non carborundum

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Another thought,

In their t&c's it states £12 for not paying on time and £20 to refer it to their litigation team after 60 days.l

but they applied the £20 after 2 days then added a £75 litigation fee 2 weeks later which is not mentioned in their made up rules.

It would seem that they have broken their own t&c's

Illegitimi non carborundum

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it's just blank apart from their name and an amount of 568 pounds.

 

so they've added another £82 to your account? (statement says £486 arrears) again, against their t&c's

 

Don't think this is ever going near a court, and again I wouldn't pay them a penny unless you want to offer them the original 255 if they remove that inaccurate marker on your credit file

Illegitimi non carborundum

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i will pay them original loan of £225 minus the £76 paid. £149 total. I have emailed them and told them. I cant see any court in the land touching it if the amount has been paid back. they are bulliesI am going to pay off my other loans at original amount only now. Especially after Wonga yesterday. Is that the right thing to do. I want clear of these small debts and my big ones too!!!

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i will pay them original loan of £225 minus the £76 paid. £149 total. I have emailed them and told them. I cant see any court in the land touching it if the amount has been paid back. they are bulliesI am going to pay off my other loans at original amount only now. Especially after Wonga yesterday. Is that the right thing to do. I want clear of these small debts and my big ones too!!!

Just reading through this from start to date, it seems that if legal action was a viable prospect it would have been started long ago.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Just got this email This is a formal notice informing you we are at the last stage before we seek to obtain Judgement against you.

 

You have not made any offer to pay by instalments. If you do not pay by instalments or lodge a defence we will notify the court within the next 7 days that the debt is still owing and as a result a Judgement in default (CCJ) will be requested.

 

 

 

County Court Judgment - what does this mean? (CCJs) are legal decisions handed down by county courts, a CCJ will have a very negative impact on your credit rating and will make it near impossible for you to gain any form of regular credit or finance for a whole 6 years from when registered.

 

 

 

Reasonable and Affordable Repayments are available to you if you contact us to resolve .

 

 

 

To avoid this intended course of action please contact us immediately on

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And now they've just sent this Thank you for your recent email.

 

 

 

You signed the loan agreement which stated the charges on, as you are not making the agreed £350 settlement, we will continue with our Litigation Process.

 

 

 

We have sent via post and email our intended notification of court action, no settlement is now on offer. You do not have to call the office nor will we call you now as you will receive the court paper work.

 

 

 

We did try to avoid this by agreeing to a £350 settlement as this arrangement is going to be broken we have had no choice and have to continue

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Just got this email This is a formal notice informing you we are at the last stage before we seek to obtain Judgement against you.

 

You have not made any offer to pay by instalments. If you do not pay by instalments or lodge a defence we will notify the court within the next 7 days that the debt is still owing and as a result a Judgement in default (CCJ) will be requested.

 

 

 

County Court Judgment - what does this mean? (CCJs) are legal decisions handed down by county courts, a CCJ will have a very negative impact on your credit rating and will make it near impossible for you to gain any form of regular credit or finance for a whole 6 years from when registered.

 

 

 

Reasonable and Affordable Repayments are available to you if you contact us to resolve .

 

 

 

To avoid this intended course of action please contact us immediately on

 

 

 

Has a claim actually been started?

 

 

If not this is a misleading letter, they cannot just apply to court for a judgement.

 

 

There is a set process for court action.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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I've just sent this I am sending £229.75 by bank transfer which is the original loan amount plus one month interest at 78.75.

I have paid you £76 already,

I consider this matter closed and do not acknowledge any further debt to you.

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I've just sent this I am sending £229.75 by bank transfer which is the original loan amount plus one month interest at 78.75.

I have paid you £76 already,

I consider this matter closed and do not acknowledge any further debt to you.

 

 

Follow that up in writing and use signed for post for your own protection!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Hi, just got the letter today that was written and emailed to me on Friday after I paid the 229. Which is the loan amount plus 1 month interest minus the amounts already paid.

Surely if I have paid back add above then there is nothing to go to court for. what are they playing at?

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frighteners

 

 

ignore

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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